Family Case Manager

State of Indiana•North Vernon, IN
•Onsite

About The Position

The Family Case Manager represents the Indiana Department of Child Services (DCS) and supports families from a local or central DCS office. The role protects children and families from abuse and neglect, works to maintain or reunify families when possible, and seeks a permanent home or independent living arrangement for children who cannot be reunified when that is in the child’s best interest. This position is based in North Vernon, Indiana, and serves Jennings County and surrounding counties as needed. The position investigates reports of child abuse, neglect, or dependency; assesses safety and service needs; develops and monitors treatment and case plans; and coordinates services and permanency efforts. The Family Case Manager may remove a child from a family when warranted, place the child in a protected environment, testify in court, and accept on-call duties as needed. The role also involves maintaining case records and data, conducting home studies, and working with families, service providers, courts, and community teams. The salary traditionally starts at $47,320.00 and may be commensurate with education or work experience. A degree is not required if the applicant has at least five years of relevant human services experience applying the outlined knowledge, skills, and abilities in a similar role. The position may be utilized in a supervisory capacity based on agency needs.

Requirements

  • Bachelor’s degree; or an associate degree and at least two years of human services job experience; or 30 college credit hours from an accredited institution and at least four years of human services job experience; or at least five years of human services job experience.
  • Advanced knowledge of social work, casework, sociology, and group and individual counseling principles and practices, including treatment methods and theories.
  • Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation, and adoption.
  • Thorough knowledge of related social services programs and ability to coordinate work among programs.
  • Specialized knowledge of how behavioral sciences interrelate in the care and treatment of clients and in social work projects.
  • Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect appropriately and effectively.
  • Ability to formulate and monitor project guidelines or treatment plans.
  • Ability to prepare clear, accurate reports.
  • Ability to work sensitively with families from diverse cultural and ethnic backgrounds and account for differences in child-rearing practices, relationships, and needs.
  • Ability to work with children with special needs, foster families, prospective homes, and professionals providing appropriate services.
  • Ability to exercise sound judgment in crisis situations, including confrontational or aggressive adults under investigation for child abuse or neglect.
  • Ability to perform essential functions with or without reasonable accommodation.
  • Valid driver’s license.
  • A degree is not required when the applicant has at least five years of human services experience applying the outlined knowledge, skills, and abilities in a similar role.

Responsibilities

  • Investigate reported incidents of child abuse, neglect, or dependency; determine whether reports are substantiated; and recommend disposition to a Juvenile Court or County Director.
  • Assess risk of additional injury or harm to children, determine whether a child is in imminent danger, and remove and place a child in a protected environment when warranted.
  • Assess the needs of families and children and determine treatment options.
  • Testify; prepare pre-dispositional and progress reports; maintain case files; and prepare briefing reports for the community child protection team.
  • Develop informal adjustment plans to divert children from the juvenile justice system.
  • Develop case plans to help families and children become self-sufficient in a safe and nurturing environment and to establish a permanent home for the child.
  • Develop discharge and transition programming to help families and children attain and maintain self-sufficiency in a safe environment.
  • Monitor and assess treatment programs and providers to ensure services are consistent with case plans.
  • Accept on-call responsibility as needed to receive and investigate allegations of child abuse or neglect.
  • Conduct home studies and family histories and recommend adoption placements to an adoption team.
  • Visit children in out-of-home placements and coordinate family reunification, adoption, or independent living efforts.
  • Maintain data to help management evaluate trends in family and child needs.
  • Perform other duties and activities as assigned.

Benefits

  • Three medical plan options, including prescription coverage, and vision and dental plans.
  • Wellness Rewards Program with gift card rewards for completing wellness activities.
  • Health savings account with bi-weekly state contributions.
  • Deferred compensation 457(b) account with employer match.
  • Two fully funded pension plan options.
  • Paid leave policies, including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
  • Up to 15 hours of paid community service leave.
  • Combined 180 hours of paid vacation, personal, and sick leave.
  • 12 paid holidays, or 14 in election years.
  • Education Reimbursement Program.
  • Group life insurance.
  • Referral Bonus program.
  • Employee assistance program with covered behavioral health visits.
  • Qualified employer for the Public Service Loan Forgiveness Program.
  • Free parking for most positions.
  • Free LinkedIn Learning access.
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