Family Care Manager (TEMP) - Ohana Higher Level of Care
About The Position
The Family Care Manager (FCM) reports to the Assistant Director of Outpatient and is responsible for assessing the social and psychosocial needs of child and adolescent patients and their families who are experiencing complex psychiatric challenges. The FCM plays a key role in coordinating care and managing transitions within the Ohana system of care, including admissions, discharges, and movement between levels of treatment. Serving as a central point of navigation for families, the FCM helps patients and caregivers understand and address factors that may impact behavioral health, including legal, educational, financial, occupational, transportation, and insurance-related concerns. The FCM also facilitates referrals to appropriate community-based services and programs outside of Ohana when needed and maintains knowledge of effective local and regional resources to support families. In this role, the FCM builds collaborative relationships with external providers and organizations while also providing psychoeducation through individual support, groups, and workshops. As part of a multidisciplinary mental health team, the FCM collaborates closely with therapists, psychiatrists, and other behavioral health professionals by participating in clinical meetings and advocating for the needs, strengths, and barriers of the family system from a social work perspective. The FCM also performs additional duties as assigned to support high-quality patient care. Candidates must have strong interpersonal skills, communication skills, flexibility, curiosity, high energy, dedication and humility. All team members have the mission of Ohana at the forefront of every decision and engage in a culture of continuous learning and hard work. Team members maintain an unwavering commitment to family centered care and delivering quality outcomes. The Family Care Manager job family consists of two levels of professional, non-management roles: Unlicensed Family Care Manager and Licensed Family Care Manager.
Requirements
- Minimum of 3 years’ experience working with children, adolescents or families.
- Knowledge of the local and regional resources that are critical to the families of youth with behavioral health conditions, such as the educational system, legal resources, juvenile justice system, community services, and public insurance (MediCal) programs.
- Master’s degree in Social Work is required.
- Associate registration with the BBS at the time of application is required (Effective 10/16/2023).
- American Heart Association Healthcare Provider BLS certification required.
- Will complete mandatory 5150 training by Monterey County to obtain 5150 certification and obtain 5150 Professional staff authorization yearly.
- Strong interpersonal skills.
- Strong communication skills.
- Flexibility.
- Curiosity.
- High energy.
- Dedication.
- Humility.
Responsibilities
- Assessing the social and psychosocial needs of child and adolescent patients and their families.
- Coordinating care and managing transitions within the Ohana system of care, including admissions, discharges, and movement between levels of treatment.
- Helping patients and caregivers understand and address factors that may impact behavioral health, including legal, educational, financial, occupational, transportation, and insurance-related concerns.
- Facilitating referrals to appropriate community-based services and programs outside of Ohana when needed.
- Maintaining knowledge of effective local and regional resources to support families.
- Building collaborative relationships with external providers and organizations.
- Providing psychoeducation through individual support, groups, and workshops.
- Collaborating closely with therapists, psychiatrists, and other behavioral health professionals by participating in clinical meetings.
- Advocating for the needs, strengths, and barriers of the family system from a social work perspective.
- Performing additional duties as assigned to support high-quality patient care.
Benefits
- Hourly Evening Shift Differential: $3.39
- Hourly Night Shift Differential: $5.09
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What This Job Offers
Career Level
Mid Level
