Family Based Program Director

Merakey • Carlisle, PA

6h

About The Position

Merakey is seeking a Family Based Program Director to lead family-centered programs in Carlisle, Pennsylvania, and the surrounding area. The position may cover multiple counties and offers a listed salary of $70,977 per year.

The director oversees program development, implementation, and evaluation to support families and align services with organizational goals and community needs. The role provides clinical and operational support and supervision to as many as eight clinical teams, collaborates with multidisciplinary teams and community partners, and supports program quality, compliance, and service outcomes. The director also contributes to budgeting and fiscal responsibility, funding and resource planning, policy development, and community awareness.

The position provides 24-hour on-call support to teams delivering crisis intervention 24 hours a day, seven days a week. It coordinates service availability during evenings and weekends and may provide direct services when regular team members are unavailable. The director hires, evaluates, and supervises staff; provides individual and group supervision; supports quality assurance and utilization review; and represents the organization in community and child-service-system activities.

Requirements

• Master’s degree in a health or human services discipline, such as psychology, counseling, or social work.
• At least three years of experience in child or adolescent mental health services.
• At least two years of supervisory experience.
• At least one year of experience providing clinical supervision.

Nice To Haves

• Professional licensure preferred.

Responsibilities

• Handle confidential information with discretion and maintain confidentiality of client and departmental information in accordance with agency policy and applicable regulations.
• Create and maintain spreadsheets and databases, prepare reports and visual materials, and analyze data to produce business insights and recommendations.
• Interview, schedule, hire, evaluate, and hold program staff accountable, in consultation with the Clinical Supervisor and Executive Director.
• Orient and supervise Family Based Mental Health Services staff, including providing ongoing instruction on agency policies and procedures, clinical practices, laws and regulations, billing procedures, and MCO criteria.
• Provide at least one hour of team supervision with clinical dyads and at least one group supervision each week; meet individually with each staff member at least once per month.
• Provide direct service as needed when regular team members are unavailable, including due to vacation, illness, or leave.
• Coordinate service availability during evenings and weekends and ensure 24-hour, seven-day coverage for consumers; support and consult with the on-call clinician as needed.
• Assist with developing and revising Family Based Mental Health Services policies and procedures.
• Assist in developing quality assurance and utilization review plans and participate in program evaluations and outcome activities as directed.
• Apply knowledge of resources, service costs, and agency budget parameters; share fiscal responsibility with the Executive Director for supervisory functions and program activities.
• Establish and maintain effective working relationships with community service providers and provide presentations to enhance community awareness of the program.
• Collaborate with Child Service Systems through the CASSP process in service delivery.
• Attend required meetings, including meetings at other program sites and with community service providers, the Office of Mental Health, CASSP team reviews, and the CASSP Advisory Committee; travel as required.
• Demonstrate awareness of and work in accordance with the agency mission, goals, values, policies, and procedures; work across departments and divisions and represent the organization appropriately to the public.
• Participate in supervisor-specific training at a company-sponsored approved training center.
• Perform other related duties as required or assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, with healthcare advocacy support.
• Retirement plan with pre-tax and Roth employee contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform with self-care tools and resources.
• Care.com access for backup childcare, elder care, and household services.
• Employee Assistance Program offering confidential counseling, legal, and financial services.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs for entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager