Family Assistant and Household Manager

Jovie of CA, WA, and MN•Minneapolis, MN

1d•Onsite

About The Position

A warm, welcoming family of five in the West Metro is seeking a proactive, detail-oriented family office personal assistant to join their team. This is a dynamic, long-term opportunity for someone highly organized, self-motivated, and eager to support a busy household that spans multiple properties. The ideal candidate brings a mix of hands-on service, administrative skill, discretion, and leadership in family office and household operations.

Requirements

5 or more years of experience in Personal Assistant, Household Management and/or property management
College Degree
Comfortable managing multiple responsibilities and adapting to a dynamic environment
Strong communicator with sound judgment and excellent attention to detail
Mature, dependable, and trustworthy
Tech-savvy and confident navigating smart home systems, digital calendars, and email
Professional, discreet, and highly organized
Self-motivated, proactive problem-solver
Pet-friendly and child-friendly
Available for occasional overnights
Passport ready
Legal to work in the US
First Aid/CPR
current vaccinations
Impeccable references from all previous positions

Nice To Haves

Knowledge of formal service, etiquette, and event planning is a plus

Responsibilities

Oversee the day-to-day operations and upkeep of the family’s primary residence and additional properties
Coordinate and supervise vendors, contractors, and service providers (e.g., landscapers, repair technicians, housekeepers, etc.)
Ensure household systems and maintenance schedules are followed (HVAC, vehicle service, seasonal maintenance, etc.)
Manage smart home technology systems and provide tech-related troubleshooting
Light maintenance and housekeeping (making beds, washing dishes, laundry, taking out garbage, changing lightbulbs, maintaining outdoor furniture, restocking firewood, breaking down cardboard boxes, etc.)
Provide hands-on service as needed, maintaining a flexible and helpful presence in the home
Help to maintain an orderly home through daily tidying and assisting with organizational projects
Stock household and kitchen supplies; create and manage grocery lists or complete shopping
Online ordering for household needs (children’s clothing, household supplies, etc.)
Run personal errands for the employer and household
Receive guests and answer phones in a professional, welcoming manner
Assist with pet care (feeding, exercise, vet appointments) for 1 dog
Coordinate family calendars and household scheduling
Human resources support with household staff (hiring, onboarding and training)
Assist with travel planning, booking, and trip preparation
Support with special family projects, holiday decorating, gift purchasing, and seasonal transitions
Plan and coordinate special events and gatherings, with knowledge of hospitality practices
Organize seasonal household transitions, moves, or renovations
Partner with the Nanny to register and coordinate children’s extracurricular activities and summer camps
Provide backup childcare on an as-needed basis for school-age children, including providing transportation to school and activities, etc.
Occasionally assist with meal preparation for children
Assist Nanny with organization for school, sports, travel, etc.