Family Advocate Mental Health Outpatient

Astor Services•City of Poughkeepsie, NY
•$19 - $20

About The Position

Responsible for delivering and coordinating case management and family advocacy services for youth and families served by the program, while meeting all funding agency requirements. The role connects families with appropriate services, supports implementation of treatment plans, maintains required records, and helps coordinate transitions and enrollment in services. The position may also serve as a liaison with courts or other agencies and requires operating agency motor vehicles and climbing and descending stairs without assistance in certain settings.

Requirements

  • High school diploma or GED.
  • Ability to operate agency motor vehicles.
  • Valid New York State operator’s license with a driving history acceptable to the agency.
  • Ability to climb and descend stairs without assistance in settings not in compliance with or under the mandates of the Americans with Disabilities Act.

Responsibilities

  • Maintain consultative working relationships with administration and countywide agencies to connect youth and families with appropriate services.
  • Provide transportation for youth and families as required.
  • Assist youth and families with coordinating and implementing their designed treatment plans, and attend treatment plan meetings when required.
  • Maintain records and data in a timely manner in accordance with supervisor direction and agency guidelines.
  • Serve as a liaison in court or with other agencies when needed.
  • Attend training as required to enhance competence in the family advocate position.
  • Conduct outreach to families who do not respond to phone calls.
  • Create and maintain a reference file of community resources.
  • Coordinate communication between services as needed to support families' transitions to and enrollment in services.
  • Ensure compliance with state and federal mandates and effective service delivery.

Benefits

  • Four weeks of paid vacation annually.
  • 13 paid holidays.
  • Four personal days.
  • One sick day per month, accruable to 150 days.
  • Fully paid individual long-term disability and life insurance.
  • Eligibility to participate in the agency medical and dental plans for individual or family coverage, with a small employee contribution.
  • New longevity incentives.
  • Opportunities for growth and advancement.
  • Opportunity to make a difference in the lives of children and families in need.
  • Collaboration with a team of dedicated professionals in a supportive and dynamic environment.
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