Family Advocate MentalHealth Outpatient

Astor Services•Poughkeepsie, NY

About The Position

The Family Advocate delivers and coordinates case management and family advocacy services for youth and families served by the program, meeting all funding-agency requirements. The role works with agency administration, countywide agencies, families, and service providers to connect families with appropriate resources and support effective transitions into services. The position may also serve as a liaison with courts or other agencies. The Family Advocate must be able to operate agency motor vehicles and hold a valid New York State operator’s license with a driving history acceptable to the agency. The role also requires the ability to climb and descend stairs without assistance in settings that are not compliant with, or are not covered by the mandates of, the Americans with Disabilities Act.

Requirements

High school diploma or GED.
Ability to operate agency motor vehicles.
Valid New York State operator’s license with a driving history acceptable to the agency.
Ability to climb and descend stairs without assistance in settings not compliant with or covered by the mandates of the Americans with Disabilities Act.

Responsibilities

Maintain consultative working relationships with administration and countywide agencies to link youth and families with appropriate services.
Provide transportation for youth and families as required.
Assist youth and families with coordinating and implementing their designed treatment plans.
Attend treatment plan meetings when required.
Maintain records and data in a timely manner as required by the supervisor and in accordance with agency guidelines.
Serve as a liaison in court or with other agencies when needed.
Attend training as required to enhance competence in the family advocate position.
Conduct outreach to families who do not respond to phone calls.
Create and maintain a reference file of community resources.
Coordinate communication between services as needed by families to support transitions to and enrollment in services.
Ensure compliance with state and federal mandates and effective service delivery.

Benefits

Four weeks of paid vacation annually.
13 paid holidays.
Four personal days.
One sick day per month, accruable up to 150 days.
Fully paid individual long-term disability and life insurance.
Eligibility to participate in the agency medical and dental plans for individual or family coverage, with a small employee contribution.
New longevity incentives.
Opportunities for growth and advancement.
Opportunity to make a difference in the lives of children and families in need.
Collaboration with a team of dedicated professionals in a supportive and dynamic environment.