Family Advocacy Case Manager

JusticeWorks•Harrisburg, PA

About The Position

JusticeWorks YouthCare is hiring a Family Advocacy Case Manager to support families as they navigate social service and legal systems. The role serves as a primary point of contact for families, assesses their needs, connects them with critical community resources, and helps them achieve stability. The position is full-time and salaried, based in Dauphin County, Pennsylvania, with some evenings and weekends.

Requirements

  • High school diploma.
  • Valid driver’s license and auto insurance, with reliable access to a vehicle.
  • Ability to pass all required background clearances.
  • Ability to pass pre-employment, post-offer drug screening.
  • Willingness to work non-traditional hours, including evenings and weekends.

Responsibilities

  • Provide crisis intervention, case management, and advocacy for families navigating social service and legal systems.
  • Connect families with community resources, including housing, financial assistance, healthcare, and counseling.
  • Monitor family progress, provide ongoing support, and adjust service plans as needed.
  • Maintain accurate documentation and meet program requirements.
  • Transport clients using a personal vehicle as necessary.

Benefits

  • Employee Stock Ownership Plan (ESOP) participation at no cost to the employee.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Wellness program.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability.
  • Tuition reimbursement.
  • Paid holidays and paid time off.
  • Employee referral bonus.
  • Clearance reimbursement and renewal.
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