Fair Futures Supervisor (Residential/Travel Required)

Good Shepherd Services•New York, NY

1d•Hybrid

About The Position

Within a trauma-informed, sanctuary, strength-based framework, the Fair Futures Supervisor oversees up to four Fair Futures Coaches working with young people and provides guidance to help participants achieve academic and career success. Services must align with Fair Futures, Good Shepherd Services’ philosophy, and city and state mandates. The role works across Good Shepherd Services residential programs in New York City and requires travel between programs and boroughs. Staff are required to work on-site; hybrid schedules may be based on program needs and are at program leadership’s discretion. The position is 35 hours per week and reports to the Director of Fair Futures. The supervisor supports Coaches in meeting young people’s educational, employment, and vocational needs; coordinates with residential leadership and multidisciplinary teams; develops community connections and career and educational opportunities; and monitors participant progress and program outcomes. The role also provides direct support to participants with educational planning, college applications and financial aid, job-search materials, and enrollment, while promoting Sanctuary Model commitments and practices.

Requirements

Bachelor’s degree in human services, workforce development, social work, or education.
At least five years of experience in a supervisory capacity.
Three to five years of demonstrated excellence in leadership, curriculum development, and presentation skills.
Excellent written and verbal communication skills to maintain required documentation.
Ability to use public transportation, including subways and buses, to attend meetings and make home visits.
Physical ability to observe staff interacting with residents and climb stairs when an elevator is unavailable.
Commitment to a strength-based and/or youth-development perspective.
Knowledge of Connections and Microsoft Suite.
Ability to work a flexible schedule when needed, including some evenings, weekends, and holidays.
Commitment to Good Shepherd Services practice models, including Sanctuary and ACS principles supporting permanency, safety, and well-being.
Ability to travel between programs and boroughs.

Nice To Haves

Master’s degree in social work or education is strongly preferred.
Bilingual English/Spanish skills are preferred.

Responsibilities

Supervise up to four Fair Futures Coaches across Good Shepherd Services residential programs in New York City.
Provide at least weekly supervision and guidance to ensure participants’ educational, employment, and vocational needs are met.
Work with Fair Futures Educational and Permanency Specialists and check in with residential program leadership.
Review documentation in advance, including progress notes, new academic data, and recently completed goals and steps.
Collaborate with multidisciplinary teams to implement processes that improve access to career and educational services and employment opportunities.
Create and maintain community resources and connections with vocational and educational agencies, including ACS, ACCES-VR, NADAP, One-Stop, and DYCD.
Plan and execute Fair Futures events, including vocational, employment, and educational recruitment events and college tours.
Guide Coaches in using motivational interviewing to develop individualized education, vocational, and career plans based on participants’ skills, goals, and interests.
Assist Coaches in facilitating Preparing Youth for Adulthood groups on topics such as communication, employment, college applications, positive peer relationships, decision-making, and service learning.
Help Coaches identify longer-term career pathways based on participants’ interests, strengths, and academic and vocational plans.
Participate in trainings, department meetings, and Program Evaluation and Planning processes, including program documentation, data collection, and monitoring outcomes in Connections.
Promote and model the seven Sanctuary Model commitments and integrate the Sanctuary SELF framework into daily practice.
Ensure Coaches have appropriate external support and supplies to carry out their responsibilities.
Help develop activities and workshops that explore career and educational pathways and engage participants during job searches.
Track participants’ attainment of employment, training, educational, and internship opportunities, and ensure placement and retention expectations are met monthly, quarterly, and annually.
Help Coaches navigate DOE processes and academic and career-development goal setting.
Facilitate and assist with financial aid, ETV, ACS Dorm Project/Foster Care Room & Board, and scholarship submissions, including reviewing reference letters and college essays.
Assist participants with college essays and personal statements as needed.
Ensure participants register for entrance interviews and exams and apply to eligible opportunity programs such as Upward Bound.
Monitor Pre-SAT and SAT scores for participants who take the tests and meet with them to discuss and refine college options.
Meet with participants interested in college for exploratory and informational sessions after Coach referral, and develop individualized success plans for completing high school or an HSE program.
Contact participants in college to confirm they are enrolled in appropriate classes each semester and assist with enrollment as needed.
Help young people create or update resumes and cover letters as needed.
Facilitate family Team Conferences when needed.
Perform other duties as assigned.