Senior Fair Futures Coach (EFFC)

Good Shepherd Services•Bronx, NY

23h•Onsite

About The Position

The Senior Fair Futures Coach, Enhanced Family Foster Care, provides individualized, long-term coaching to a caseload of up to 10 young people while serving as a mentor and peer leader for the Fair Futures coaching team. The role performs the core responsibilities of a Fair Futures Coach while supporting staff development, effective youth-engagement and coaching practices, program implementation, documentation, and cross-system collaboration to strengthen services and outcomes for young people. The Senior Coach provides onboarding support to new Coaches, peer consultation on complex cases, and coverage or continuity of youth support when needed. The role also supports training development, program quality and fidelity, documentation and data quality, audits, reporting, quality assurance, program materials, workshops, peer groups, and PYA programming. The Senior Coach represents the coaching team in meetings as designated by the Supervisor and performs other assigned duties. Staff are expected to support Good Shepherd Services’ mission, vision, and values, participate in quality improvement activities, and work effectively in a culturally diverse environment.

Requirements

Bachelor’s degree.
At least 3 years of direct experience working with at-risk youth or youth involved in the child welfare system.
Demonstrated experience in mentoring, peer leadership, or informal supervision of staff or volunteers.
Proficiency with Connections and Care4 documentation systems.
Comfort interpreting program data to inform practice.
Strong written and verbal communication skills and ability to produce timely, professional documentation.
Excellent organizational and time-management skills, with the ability to manage a reduced caseload while fulfilling leadership responsibilities.
Ability to facilitate peer groups and team trainings.
Ability to troubleshoot complex situations and navigate systems with no clear-cut pathway.
Ability to work autonomously and as part of a collaborative team.
Proficiency in Microsoft Word and Excel.
Commitment to a strength-based youth and family development perspective.

Nice To Haves

At least 2 years as a Fair Futures Coach or in an equivalent role within a foster care or youth services program.
Experience in a coaching, case management, or advocacy capacity.
Bilingual in English and Spanish.

Responsibilities

Perform all core Fair Futures Coach responsibilities while maintaining a reduced caseload of up to 10 young people.
Provide structured onboarding support to newly hired Coaches in coordination with the Supervisor.
Provide coverage or continuity of support for youth when a Coach position is vacant or a colleague is on leave, as needed.
Provide peer consultation on complex cases, including youth with high needs, system-involved challenges, or multiple barriers.
Assist the Supervisor in identifying staff training needs and contribute to developing internal team trainings.
Model and promote program fidelity by reinforcing expectations, best practices, and quality standards among coaching staff.
Serve as the coaching team’s point person for data quality and documentation, supporting accurate and timely documentation in Connections and Care4.
Assist the Supervisor in identifying program needs and recommending improvements to coaching practices, youth engagement strategies, and service delivery.
Support the Supervisor with audits, program reporting, and quality assurance reviews.
Contribute to the development and refinement of program materials, including curriculum, flyers, and youth-facing resources.
Assist with coordinating and facilitating workshops, peer groups, and PYA programming.
Represent the coaching team in relevant internal and external meetings as designated by the Supervisor.
Perform other duties as assigned.
Participate in quality improvement activities and work within a culturally diverse environment.