Faculty Manager, First-Year Experience (Hybrid)

Post University•Waterbury, CT
•$60,000 - $65,000•Hybrid

About The Position

The Faculty Manager provides direct supervision, coaching, and performance management for Associate Faculty in Post University’s First-Year Experience program. The role supports consistent instructional quality, faculty engagement, adherence to expectations, and a strong student experience across assigned course sections. The manager reviews faculty performance, course activity, student engagement, and instructional practices, addresses performance concerns, and works with Course Chairs on faculty performance, staffing, and continuous improvement. To remain connected to the student and faculty experience, the position also teaches four First-Year Experience courses annually. The role includes reviewing approximately 50 active course sections each week, analyzing student success and faculty performance data, conducting course reviews and classroom observations as needed, coaching faculty, supporting onboarding and development, and collaborating with academic and student support teams on student success initiatives. The Faculty Manager is expected to model excellent instruction and use direct teaching experience to inform faculty support, development, and program improvement. This is a full-time position requiring hybrid on-site presence in Waterbury, Connecticut. Due to operational and administrative considerations, the position cannot be performed from Alaska, California, Hawaii, or New York; candidates must be physically located and work from an approved state. Compensation is $60,000–$65,000 per year.

Requirements

  • Master's degree from an accredited institution.
  • At least three years of higher education teaching experience.
  • Experience supervising, coaching, mentoring, or supporting faculty or instructional staff.
  • Demonstrated ability to use data, analytics, and performance metrics to inform decisions and drive improvement.
  • Strong interpersonal, communication, and relationship-building skills.
  • Ability to manage multiple priorities while maintaining attention to detail and consistency.

Nice To Haves

  • Experience developing online courses at the college level.
  • Familiarity with Blackboard or similar learning management systems.
  • Understanding of or experience using AI tools in content creation.
  • Online teaching experience in higher education.

Responsibilities

  • Supervise and support assigned Associate Faculty and serve as their primary contact for questions, concerns, and day-to-day support.
  • Monitor faculty performance and provide timely feedback and coaching; address concerns and document coaching or improvement plans as needed.
  • Partner with Course Chairs on faculty evaluations, performance concerns, retention, and staffing decisions.
  • Recognize and share strong teaching practices.
  • Review approximately 50 active course sections weekly for instructional quality, faculty engagement, grading, student outreach, and adherence to faculty expectations.
  • Hold Associate Faculty accountable for established expectations and a consistent, high-quality student experience.
  • Review student success and faculty performance data to identify strengths, concerns, and trends.
  • Conduct course reviews and classroom observations as needed.
  • Analyze course-level metrics, including participation, assignment completion, persistence indicators, outreach activity, and student outcomes.
  • Provide actionable feedback and recommendations to improve instructional practices and student success.
  • Escalate significant instructional concerns to the Course Chair or appropriate academic leader.
  • Support onboarding and development of new Associate Faculty.
  • Provide individualized coaching based on course observations, performance data, and student outcomes.
  • Identify faculty development needs and coordinate learning opportunities.
  • Promote evidence-based teaching practices, instructional technologies, and student engagement strategies.
  • Collaborate with the Center for Teaching and Learning on faculty development initiatives.
  • Collaborate with Course Chairs, advising, academic leaders, and student support teams to improve retention, persistence, and student achievement.
  • Share data-informed recommendations related to faculty effectiveness and instructional quality.
  • Participate in strategic initiatives focused on first-year student success and educational effectiveness.
  • Teach four courses annually in the First-Year Experience program.
  • Model faculty expectations, effective teaching practices, strong student engagement, and instructional excellence.
  • Use direct teaching experience to inform faculty support, professional development, and continuous program improvement.
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