Factory Operator

Fulfil Solutions • Gresham, OR

4d • $22 - $25 • Onsite

About The Position

Fulfil is hiring a Factory Operator to provide operational coverage for its automated, high-speed grocery fulfillment system in Gresham, Oregon. The role bridges partner operations, maintenance, and Fulfil engineering to help ensure safe, reliable, high-performance system operation. Before launch, the operator will participate in site deployment, including system bring-up and commissioning, partner handover, and site acceptance testing, followed by full production operations.

The position involves monitoring automation-system performance, conducting health checks, performing first-level troubleshooting and minor interventions, supporting maintenance handoffs and investigations, and serving as an on-call escalation point for partner teams. The operator will also collaborate with engineering on testing and root-cause investigations, track reliability metrics, help improve operating procedures, and train partner operators. Open availability is required from mid-January through mid-June, with a standardized production schedule expected to be in place by early 2027.

Requirements

• Passion for robotics, automation, industrial equipment, technical field support, or similar environments.
• Strong mechanical and electrical aptitude and comfort working hands-on with hardware.
• Safety-first mindset, including adherence to OSHA guidelines and prioritization of a safe work environment.
• Clear communication skills and ability to explain complex system behavior simply.
• Calm, detail-oriented decision-making under pressure.
• Comfort using dashboards, logs, and diagnostic tools.
• Reliability, self-motivation, and ability to operate with a high degree of ownership.
• Open availability from mid-January through mid-June; a flexible schedule is preferred.

Nice To Haves

• Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems.
• Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics.
• Experience supporting deployments, pilots, commissioning, or on-call rotations.
• Experience with Slack, Jira, Excel, or digital workflow platforms.

Responsibilities

• Monitor daytime performance and conduct health checks of Fulfil’s robotic automation systems.
• Perform Tier-1 troubleshooting, triage issues, complete minor interventions such as sensor checks, part swaps, and clearing obstructions, and support investigations and post-mortems.
• Document issues clearly and hand off higher-complexity work to maintenance.
• Act as the on-call technical and operational escalation point for partner teams.
• Make real-time decisions that balance system uptime, safety, and production needs.
• Track and report reliability metrics to contribute toward uptime goals.
• Ensure a safe operating environment through routine audits and adherence to procedures.
• Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams.
• Participate in structured testing, validation, and rollout of new features and hardware.
• Contribute to root-cause investigations and provide actionable feedback to engineering.
• Help refine operating procedures and support continuous improvement initiatives.
• Provide technical support to onsite partner operators.
• Train partner team members on system interaction, recoveries, and safety best practices.
• Support site deployment, including bring-up, commissioning, partner handover, and site acceptance testing.

Benefits

• Equity.
• Full medical, dental, and vision benefits.
• 401(k) benefits.
• Opportunities to work closely with engineering and help shape a live automation system.
• Early-stage exposure to a fast-scaling robotics company.
• Supportive, high-ownership operational culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed