Facility Supervisor

Facility Management Corp•Natick, MA
•Onsite

About The Position

Facility Management Corporation, known as FMC Ice Sports, manages and operates public ice-sport facilities and programs. The Facility Supervisor provides on-site supervision of staff and facilities to help ensure clean, safe, and healthy facilities for the public. The role performs routine maintenance and janitorial work while the facility is open and drives or operates the ice resurfacer. The position reports to the General Manager or Arena Manager and may work independently or alongside other staff depending on the facility activity schedule. The schedule includes nights, weekends, and some holidays as needed. The role may include scheduling and payroll as determined by management, training new hires in coordination with management and operations personnel, and overseeing Facility Operators and Facility Support Staff.

Requirements

  • High school diploma or GED.
  • At least 21 years of age.
  • Valid driver's license.
  • Ability to analyze situations and develop solutions with minimal supervision.
  • Ability to communicate effectively, verbally and in writing, with a variety of individuals and groups.
  • Strong organizational skills, including the ability to prioritize multiple tasks and manage time effectively.
  • Availability to work nights, weekends, and some holidays as needed.

Nice To Haves

  • One year of work experience in an ice arena or similar organization, with some exposure to operations and maintenance functions.
  • Knowledge of equipment.
  • Experience operating an ice resurfacer; training may be provided.

Responsibilities

  • Maintain and secure the facility.
  • Make and maintain the ice surface and maintain arena facilities.
  • Complete and maintain required logs.
  • Ensure facilities are cleaned regularly.
  • Handle scheduling and payroll as determined by the General Manager or Arena Manager.
  • Train new hires in coordination with the General Manager or Arena Manager and Operations Personnel.
  • Oversee on-site staff, including Facility Operators and Facility Support Staff.
  • Demonstrate commitment to outstanding customer service for internal and external customers.
  • Perform routine maintenance and janitorial functions while the facility is open to the public.
  • Drive or operate the ice resurfacer.

Benefits

  • Medical insurance, subject to eligibility requirements.
  • Dental insurance, subject to eligibility requirements.
  • Vision insurance, subject to eligibility requirements.
  • 401(k), subject to eligibility requirements.
  • Earned time, subject to eligibility requirements.
  • Potential annual pay increases of 2%–4% based on performance.
  • Eligibility for a discretionary year-end bonus.
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