Facility Services Operation Manager

CITY OF BROOKHAVEN GA•Atlanta, GA

164d•$70,790 - $98,490•Onsite

About The Position

Under the general direction of the Facility Services Director, the Facility Services Operation Manager plans, directs, implements, and supervises crews and individuals performing facility services for property owned by the City of Brookhaven. Work may include construction, landscaping, maintenance, custodial services, and event support. The role involves complex administrative, supervisory, and technical work, including planning and coordinating field crew activities and participating in the work when required. The manager oversees the maintenance and preservation of city facilities and grounds, manages employees and contracted vendors, and supervises construction and maintenance projects. The position also supports budgeting, policy and procedure development, asset and fleet management, vendor agreements, property inspections, work-request handling, records and reporting, and emergency response. The employee represents the department at community events and may assist with special events and tournaments. The position is based at the Brookhaven PEP Building in Brookhaven, Georgia. It is full-time, with a listed salary range of $70,790 to $98,490. The work regularly takes place outdoors in varying weather and may involve heavy traffic, equipment, chemicals, dust, and noise. Travel between multiple locations may be required. Evening and weekend meetings, on-call weekends, holidays, and additional hours may be required as needed.

Requirements

Associate’s degree or above in a related field; a bachelor’s degree is preferred. An equivalent combination of training and experience may be accepted in lieu of formal education beyond a high school diploma.
At least three years of proven supervisory experience leading, overseeing, and training a crew or team in a related field.
At least ten years of experience in a facilities environment in a capacity such as maintenance, technician, construction, mechanical, or electrician work.
Ability to pass a criminal background check and drug screening.
Ability to pass a required pre-employment physical examination.
Valid Georgia Driver’s License required upon appointment.
Thorough knowledge of facility-maintenance principles, practices, methods, materials, and theories.
Considerable knowledge of occupational hazards and safety precautions.
Knowledge of construction tools and materials.
Ability to plan, organize, and direct departmental activities and anticipate their impact on city government and the public.
Ability to plan, direct, and coordinate the work of supervisory and professional personnel.
Ability to establish and maintain positive working relationships with subordinates, community agencies, city vendors, and the public.
Ability to analyze problems, exercise sound professional judgment, and reach logical and valid conclusions.
Ability to read and understand reports, blueprints, owner’s manuals, and other technical documents and drawings.
Ability to keep records and prepare reports.
Ability to use a personal computer and related software.
Ability to communicate effectively orally and in writing and work effectively with coworkers and the public.
Ability to meet the physical demands of the role, including occasional lifting or moving of up to 75 pounds; frequent sitting, talking, hearing, handling or operating objects, tools, or controls, and reaching; and occasional walking, climbing, balancing, stooping, kneeling, and crouching.

Nice To Haves

Knowledge and experience in fleet operations, management, maintenance, and logistics.
IFMA, BOMA, or similar certification; if not already held, this certification should be achieved within one year of hire (examples include IFMA’s FMP or Facility Management Professional certification).
Certifications or licenses applicable to the field, such as HVAC, CMRP, Master Electrician, OSHA, or EPA credentials.
PMP certification.
Bachelor’s degree in a related field.

Responsibilities

Coordinate maintenance and needed repairs of city-owned facilities and grounds.
Manage direct reports and department employees, including recommending hiring, transfers, promotions, or discharges; approving timesheets; conducting annual performance reviews; and maintaining records.
Manage city assets, including department fleet, tools, and material inventories, and recommend purchases as needed.
Assist in preparing the Facility Services budget, including personnel, supplies, services, and capital improvements.
Recommend and assist with developing the department’s policy and procedure manual.
Direct and manage city employees and contracted vendors performing facility services.
Supervise and manage construction and maintenance projects, including cost estimates, schedules, and material needs.
Direct facility maintenance and preservation activities at city properties, including commercial buildings, recreation centers, pools, parks, athletic fields, monuments, rights-of-way, vacant lots, and other city property.
Assist with preparing and managing contractual agreements between the city and vendor agencies.
Conduct regular inspections of city properties to ensure safe and proper conditions for public use.
Respond to online work requests, inspect and analyze reported problems, determine maintenance responses, and follow up, inspect, and close requests after repairs are complete.
Attend necessary meetings and maintain required certifications and licenses.
Represent the department at community events and promote its mission.
Prepare detailed records and reports in a timely manner.
Respond under emergency conditions.
Perform other related duties as required or assigned.
Attend evening and weekend meetings and assist at special events and tournaments when required.
Work additional hours, weekends on call, and holidays when needed.