Facility & Property Account Manager

EquipmentShare • Chattanooga, TN

2d • Onsite

About The Position

EquipmentShare is hiring a Facility and Property Account Manager for its Real Estate & Construction office in Chattanooga, Tennessee. The role supports compliance and property operations across new markets and existing properties. It involves coordinating with municipalities, inspectors, utility providers, vendors, third-party services, and internal teams to obtain information, resolve issues, and keep projects moving. Most external communication is conducted by phone.

The position manages property-related activities across multiple markets, including utilities, zoning, permits, certificates of occupancy, and other municipal requirements. The Account Manager tracks complex processes and deadlines, maintains clear documentation of status and next steps, follows up on open items, identifies risks or blockers, and escalates issues when appropriate. The role also supports leadership with projects such as reports, budgets, and presentations, and uses shared tools to coordinate with cross-functional teams.

Requirements

• At least 3 years of experience in property or facility management.
• High school diploma or equivalent education or experience.
• Experience navigating regulatory, licensing, and compliance requirements across municipalities or jurisdictions.
• Strong verbal and written communication skills, including confidence engaging external partners primarily by phone.
• Ability to stay organized, prioritize effectively, and manage competing deadlines.
• Disciplined approach to documentation, note-taking, and process adherence.
• Ability to work independently while collaborating effectively with a team.
• Comfort adapting to changing priorities and ambiguous situations while maintaining consistency and accuracy.
• Ability to sit for prolonged periods at a desk and work on a computer.

Responsibilities

• Support compliance for EquipmentShare’s new markets and existing properties.
• Manage property-related operational activities across multiple markets, including utilities, zoning, permits, certificates of occupancy, and other municipal requirements.
• Contact government offices, utility providers, cities, inspectors, vendors, and other external partners to obtain information and resolve issues.
• Coordinate with internal stakeholders and cross-functional teams to move projects forward and relay pertinent information.
• Track complex, multi-step processes and deadlines, including work that may pause and restart over extended periods.
• Maintain accurate, well-structured notes documenting current status, decisions, dependencies, and next steps.
• Follow up proactively on open items, identify blockers or risks, and escalate issues as appropriate.
• Manage multiple properties and timelines simultaneously while maintaining attention to detail and consistency.
• Use shared systems and tools, including Monday board, Slack, and Front, to log updates, track progress, and collaborate.
• Support leadership with projects such as reports, budgets, and presentations.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous paid time off and paid holidays
• 401(k) with company match
• Gym membership stipend and wellness programs
• Company events and food truck nights
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED