Facility & Property Account Manager

EquipmentShare • Chattanooga, TN

4d • Onsite

About The Position

EquipmentShare is hiring a Facility and Property Account Manager for its Real Estate & Construction office in Chattanooga, Tennessee. The role supports compliance and property-related operations across new markets and existing properties, including utilities, zoning, permits, certificates of occupancy, and other municipal requirements. The Account Manager works with municipalities, inspectors, utility providers, vendors, third-party services, and internal teams to obtain information, resolve issues, and move projects forward.

The position manages multiple properties and timelines, tracks complex processes that may pause and resume over extended periods, and maintains clear, accurate documentation of status, decisions, dependencies, and next steps. It requires proactive follow-up, sound judgment in identifying and escalating blockers or risks, and the ability to adapt to changing priorities while maintaining consistency and attention to detail. The role also supports leadership with projects such as reports, budgets, and presentations, and collaborates with Real Estate, Construction, Operations, Accounting, and Leadership using shared systems including Monday board, Slack, and Front.

The position is based at EquipmentShare’s Real Estate & Construction office in Chattanooga, TN. The work requires prolonged sitting at a desk and computer use. Employment is contingent on passing a background check; some roles require a drug test depending on job responsibilities.

Requirements

• At least 3 years of experience in property or facility management.
• High school diploma or equivalent education or experience.
• Experience navigating regulatory, licensing, and compliance requirements across municipalities or jurisdictions.
• Strong verbal and written communication skills, with confidence engaging external partners primarily by phone.
• Ability to stay organized, prioritize effectively, and manage competing deadlines.
• Disciplined approach to documentation, note-taking, and process adherence.
• Ability to work independently while remaining highly collaborative within a team environment.
• Comfort adapting to changing priorities and ambiguous situations while maintaining consistency and accuracy.
• Must be able to sit for prolonged periods at a desk and work on a computer.

Responsibilities

• Ensure compliance and provide support for EquipmentShare’s new markets and existing properties.
• Manage property-related operational activities across multiple markets, including utilities, zoning, permits, certificates of occupancy, and other municipal requirements.
• Contact government offices, utility providers, and other entities to obtain information required for compliance.
• Coordinate with cities, inspectors, utilities, vendors, third-party services, and internal stakeholders to obtain information, resolve issues, and move projects forward.
• Communicate pertinent information to peers, vendors, third-party services, and EquipmentShare departments, primarily by phone.
• Track complex, multi-step processes that may pause and restart over extended periods, maintaining documentation that enables work to resume seamlessly.
• Maintain accurate, well-structured notes documenting current status, decisions, dependencies, and next steps.
• Track deadlines across multiple projects and follow up proactively on open items, blockers, and risks; escalate issues when appropriate.
• Manage multiple properties and timelines simultaneously while maintaining attention to detail and consistency.
• Use shared systems and tools, including Monday board, Slack, and Front, to log updates, track progress, and collaborate with cross-functional teams.
• Support leadership on projects such as reports, budgets, and presentations.
• Work effectively in a fast-paced environment and adapt to changing priorities.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
• Company events and food truck nights.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED