Facility Manager

Newmark•Lake Jackson, TX

About The Position

The Facility Manager manages a group of properties, directly supervises a team of employees, and personally manages some sites. The role directs facilities management and maintenance operations, oversees budgets and reporting, promotes a strong safety culture, and supports environmental and sustainability programs. It helps ensure the account team meets applicable deliverables and maximizes the value of the corporate client’s real estate investment while optimizing the use of resources. The Facility Manager also participates in formulating and executing the client’s corporate real estate objectives, policies, and plans as they relate to facility or portfolio operations.

Requirements

Bachelor’s degree in business administration or a real-estate-related field, or 5–7 years of related experience.
At least 5–7 years of facilities-management leadership or management experience in office, laboratory, industrial plant, or data-center environments.
Strong supervisory and management skills.
Hands-on working knowledge of building systems, including HVAC, plumbing, and/or electrical, sufficient to evaluate contractor work, troubleshoot issues, and make informed decisions on tenant-improvement and space-reconfiguration projects.
Experience with an Integrated Management System.
Proficiency with Microsoft Office software.
Excellent written and verbal communication skills for working with people from varied backgrounds, experience levels, and educational backgrounds.
Highly developed interpersonal communication skills and cultural sensitivity.
Negotiation skills and the ability to identify problems and respond quickly with solutions.
Strong planning, communication, and organizational skills, with the ability to manage multiple projects and priorities.
Conflict-resolution skills.

Nice To Haves

CPM and/or RPA designation.
Experience with Tririga, SAP, Nexus, Oracle, or ADP.

Responsibilities

Direct, communicate, and oversee maintenance programs for the condition and appearance of facility interiors and exteriors, consistent with client objectives; seek staff input and recommendations to continually improve operational and safety standards.
Supervise staff to ensure services meet contractual, performance, and quality expectations of the company and client.
Conduct performance reviews, make salary recommendations for direct reports, and review and approve staff performance reports, addressing and resolving issues.
Monitor facility performance against KPI metrics and the Management Agreement, and provide comprehensive monthly operating reports covering portfolio performance, budget variances, and ongoing operating initiatives.
Advise building operations staff on HVAC, plumbing, electrical, and fire life safety systems.
Help develop long-term client strategies to improve operating efficiency, reduce operating costs, identify savings and cost-avoidance opportunities, and enhance the corporate real estate environment.
Formulate and implement fiscal operating and capital budgets, including reforecasting during the year; work with Newmark Client Accounting to monitor accounting procedures and approve portfolio operating expenses.
Oversee contract-service selection, RFP development, vendor negotiations, service agreements, and vendor performance to ensure compliance with agreement standards.
Maintain current tracking of active service contracts and certificates of insurance.
Provide Environmental Health & Safety information, training, and support to help ensure compliance with current and new regulations and legislation.
Obtain, analyze, and verify monthly data for upload to the client’s environmental platform.
Collaborate with the client’s EH&S counterparts and demonstrate leadership.
Act as the escalation point for accidents and incident reporting, ensure corrective actions are implemented, and complete required client and company incident-reporting modules.
Ensure employees and third-party vendors receive required training and follow safety protocols.
Serve as the on-site contact for visitors, auditors, and others as needed.
Help enforce Environment, Health and Safety and Emergency Preparedness plans and OSHA regulations, including communication with client Business Continuity counterparts.
Conduct property assessment inspections to identify accident and financial-loss risks, and report and address findings under required EH&S programs.
Work with engineering and operations staff to establish and monitor monthly preventive maintenance programs that reduce equipment downtime, maintain property integrity, maximize efficiency, and minimize costs.
Participate in or manage construction, relocation, and capital-improvement projects.
Participate in recommendations concerning energy-efficiency programs and enhancements.
Oversee vendor contracts and performance, including mail services, to ensure compliance with service agreement standards.
Oversee cafeteria and food-service vendors, including catering, vending, and pantry services.
Provide backup for other management positions as needed.
Perform other duties as assigned.