Facility Manager

Associa•Southport, NC

About The Position

The Facility Manager oversees maintenance operations for Homeowners Association assets, including facilities, infrastructure, equipment, and related systems. Under the general direction of the Board of Directors, the manager supports short- and long-term planning, manages asset and preventive maintenance programs, coordinates repairs and vendors, and helps ensure cost-effective stewardship of Association resources. The Facility Manager reports to the Community Manager and works closely with relevant Board committees, the Architectural Review Board, and the property management company, currently CAMS. The standard schedule is Monday through Friday, 8:00 AM to 4:30 PM. The manager is on call for emergencies outside normal hours, and a cell phone may be provided. Performance expectations include timely preventive maintenance and Board-approved projects; reduced emergency repairs and deferred maintenance; extended asset life and long-term cost savings; accurate, current asset records; effective vendor oversight and contract follow-through; and clear reporting and positive collaboration.

Requirements

  • At least five years of progressively responsible experience in facilities, asset, community association, municipal, commercial property, construction project, or capital project management.
  • Working knowledge of building systems, roads and pavement, stormwater, HVAC, plumbing, electrical, irrigation, roofing, landscaping, recreational facilities, construction methods, preventive maintenance, and capital planning.
  • Proficiency with Microsoft Office.
  • Strong leadership, project management, communication, technical writing, problem-solving, organization, and attention to detail.
  • Ability to collaborate with volunteer committees and oversee vendors, contracts, budgets, asset lifecycle management, and preventive maintenance planning.

Nice To Haves

  • Experience implementing a CMMS or Asset Management System is highly desirable.
  • Experience with CMMS, asset management, work order, budget, and GIS or mapping software is preferred.
  • Bachelor’s degree in Construction or Operations Management preferred.

Responsibilities

  • Maintain the Association’s asset management program, including asset numbering, warranty tracking, spare parts criteria, and records for facilities, infrastructure, and equipment.
  • Develop and manage preventive maintenance plans using Reserve Analysis and manufacturer guidance to schedule routine inspections, repairs, and lifecycle planning.
  • Manage work orders, maintenance records, budgets, emergency response, code compliance, and insurance-related repair coordination as needed.
  • Oversee contractors and vendors, including on-site coordination, invoice review, contract compliance, performance reviews, and corrective actions.
  • Support procurement by preparing scopes of work, assisting with RFPs, evaluating proposals, recommending awards, and supporting contract negotiations.
  • Collaborate with Board committees, the Architectural Review Board, the Community Manager, and the property management company.
  • Complete preventive maintenance and Board-approved projects in a timely manner, maintain accurate asset records, and provide clear reporting.
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