Facility Manager

Cantor Fitzgerald•Lake Jackson, TX

About The Position

The Facility Manager is responsible for managing a group of properties, directly supervising employees, and personally managing selected sites. The role directs facilities management and maintenance operations, prepares budgets and financial and operational reports, promotes a strong safety culture, and supports environmental and sustainability programs. The manager helps ensure the account team meets applicable deliverables and maximizes the value of the corporate client’s real estate investment while optimizing facility resources. The role also participates in formulating and executing the client’s corporate real estate objectives, policies, and plans as they relate to facility or portfolio operations. The manager oversees facility maintenance, staff performance, operational and capital budgets, accounting activity, vendors and service contracts, environmental health and safety, emergency preparedness, preventative maintenance, and property assessments. The position also supports long-term operating strategies, cost savings, energy efficiency, construction and capital improvement projects, and client reporting.

Requirements

Bachelor’s degree in business administration or a real-estate-related field, or 5–7 years of relevant experience.
At least 5–7 years of facilities management leadership or management experience in office, laboratory, industrial plant, or data center environments.
Strong supervisory and management skills.
Hands-on working knowledge of building systems, including HVAC, plumbing, and/or electrical, sufficient to evaluate contractor work, troubleshoot issues, and make informed decisions during tenant improvement and space reconfiguration projects.
Experience with an Integrated Management System.
Proficiency with Microsoft Office software.
Excellent written and verbal communication skills for working with people from varied backgrounds, experience levels, and educational levels.
Highly developed interpersonal communication skills and cultural sensitivity.
Negotiating skills and the ability to recognize problems and respond quickly with solutions.
Strong planning, communication, and organizational skills, including the ability to manage multiple projects and priorities.
Conflict-resolution skills.

Nice To Haves

CPM and/or RPA designation.
Experience with Tririga, SAP, Nexus, Oracle, or ADP.

Responsibilities

Direct, communicate, and oversee maintenance programs for the interior and exterior condition and appearance of facilities, consistent with client objectives.
Gather staff input and recommendations to support continuous improvement of operational and safety standards.
Supervise staff to ensure services meet contractual, performance, and quality expectations of the company and client.
Conduct performance reviews, recommend salaries, and review staff performance reports, addressing issues and supporting resolution.
Continuously review facility performance and establish measures aligned with KPI metrics and the Management Agreement.
Prepare comprehensive monthly operating reports on facility and portfolio performance, budget variances, and ongoing operating initiatives.
Provide direction and consultation to building operations staff on HVAC, plumbing, electrical, and fire life safety systems.
Develop strategies to improve operating efficiency, reduce operating costs, identify cost savings and cost avoidance, and enhance the corporate real estate environment.
Formulate and implement facility fiscal operating and capital budgets, including revised budgets throughout the year.
Work with Newmark Client Accounting to monitor accounting procedures and approve portfolio operating expense activity.
Oversee selection of contract services, RFP development, vendor negotiations, service agreements, and vendor performance.
Track active service contracts and certificates of insurance.
Provide environmental health and safety information, training, and support to help ensure compliance with applicable regulations and legislation.
Obtain, analyze, and verify monthly data for upload to the client’s environmental platform.
Collaborate with client Environmental Health and Safety counterparts.
Act as the escalation point for accidents and incident reporting, ensure corrective actions are implemented, and complete required client and company reporting.
Ensure employees and third-party vendors receive appropriate training and follow required safety protocols.
Serve as the on-site contact for visitors, auditors, and others as needed.
Help enforce the Environment, Health and Safety and Emergency Preparedness Plan and OSHA regulations, including coordination with client Business Continuity counterparts.
Inspect properties to identify conditions that could cause accidents or financial losses, and report and address findings under required EH&S programs.
Work with engineering and operations staff to establish and monitor monthly preventative maintenance programs that reduce equipment downtime, maintain property integrity, maximize efficiency, and minimize costs.
Participate in or manage construction, relocation, and capital improvement projects.
Participate in recommendations for energy-efficient programs and enhancements.
Oversee vendor contracts and performance, including mail services, cafeteria and food service vendors, catering, vending, and pantry services.
Serve as a backup to other management positions as needed.
Perform other duties as assigned.