Facility Manager

Cushman & Wakefield•Santa Clara, CA

3d•$119,000 - $140,000

About The Position

The Facility Manager provides leadership and management for the facilities organization at a specific location, group of buildings, or campus. The role implements policies, procedures, programs, and workplace services to maintain well-managed and well-maintained facilities. It emphasizes responding positively to tenant needs, environmental health and safety, and quality programs in coordination with client goals and objectives. The Facility Manager coordinates the activities, finances, vendors, and staffing needed for current and future building operations. The position oversees day-to-day facility operations and maintenance, contracts and service programs, tenant requests, site documentation, budgeting and financial reporting, capital planning, staff hiring and development, and tenant and vendor compliance with insurance requirements. Work takes place in a professional office environment and may involve travel between properties in varying weather conditions.

Requirements

Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
At least 5–7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
Ability to read and understand construction specifications and blueprints.
Proficiency in understanding management agreements and contract language.
Strong computer and systems knowledge, including Microsoft Word, Excel, and PowerPoint.
Strong financial management skills, including financial tracking, budgeting, and forecasting.
Knowledge of financial systems; Yardi is a plus.
Skill in maintaining and monitoring building management systems.
Competencies in oral and written communication, technical proficiency, problem solving and analysis, leadership, teamwork, relationship management, and financial management.

Nice To Haves

Experience in leasing, construction, engineering, and all facets of property operation and building management.
Experience with critical system environments.
Experience developing and implementing programs to reduce cost inefficiencies.
CMMS/work order management experience.
Certified Facility Manager (CFM), IFMA, or BOMA industry certifications are recommended; other engineering, business, or technical training or certifications are preferred.

Responsibilities

Oversee day-to-day facility or campus operations, including custodial services, life safety, engineering, site services, and general maintenance, in accordance with company policies and client directives.
Manage contracts, arrange regular reviews and bids as required, and verify invoices against contract pricing.
Supervise maintenance programs for the interior and exterior condition and appearance of properties.
Respond promptly to tenant and occupant requests; oversee contract programs that assess needs and resolve problems in accordance with contract scope and service-level agreements.
Ensure site documentation and reports are accurate and completed on time, including operating and emergency manuals, compliance and safety logs, vendor insurance certificates, financial and contract files, property condition reports, and other required records.
Prepare, review, and provide initial approval as needed for budgets, financial reports, contracts, expenditures, and purchase orders related to the facility or complex.
Coordinate preparation and publication of the annual budget, quarterly reforecast, and business plans.
Assist in developing capital budgets, including contributions to five-year maintenance, facility improvement, and cost-reduction plans.
Collect, analyze, and report statistical data to assess facility management objectives.
Hire, train, and motivate facility personnel; maintain positive staff relations; and conduct or approve staff performance evaluations.
Maintain thorough familiarity with the management contract and its requirements.
Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.