Facility Management Officer

3CDC•Cincinnati, OH

9h•$50,000 - $55,000•Onsite

About The Position

3CDC currently owns and manages over 150 commercial spaces, including retailers, restaurants, and offices, which require ongoing maintenance and property management. The Facility Management Officer will support the Property Management and Development teams by leading the administrative duties, scheduling, and tracking of general maintenance issues and facilitating repairs for all 3CDC assets. The Facility Management Officer will assist the Senior Property Manager in the scheduling of third-party contractors and vendors. In some cases, it may be necessary to respond to requests made after hours and on weekends. 3CDC owns vacant buildings and lots that require periodic maintenance and inspections. The Facility Management Officer will be responsible for addressing issues at vacant buildings, such as coordinating building clean-outs, securing openings, and arranging for stabilization repairs as needed, as well as developing a program to keep vacant lots clean and free of litter and debris. The Facility Management Officer will be expected to track asset spending, manage budgets, process invoices, work with 3CDC accounting team to create tenant receivables, and various other office responsibilities. This will require minimal “hands on” services, such as painting, changing furnace filters, changing light bulbs, minor repair work, and other similar tasks.

Requirements

Minimum of 5 years of experience in property management, maintenance, or general construction / general trade experience.
Excellent customer service skills.
Strong verbal and written communication.
Ability to remain calm and work effectively under pressure.
Personable, positive, and enthusiastic attitude with capability to deal effectively with people.
Ability and willingness to be on call for nights and weekend work as needed.
Must be proficient in Microsoft Outlook, Word, Excel and Power Point.
Must be able to maintain the highest degree of confidentiality.

Responsibilities

Coordinating service providers to perform maintenance for 3CDC assets
Data entry for invoice processing
Maintaining an up-to-date database of tenant contact information
Management and scheduling of third-party contractors and vendors
Effectively track and manage work orders and preventative maintenance schedules keeping appropriate staff members informed on progress and completion
Keep organized records or preventative maintenance contracts, service contracts, and certifications
Oversee fire escape inspection compliance tracking
Manage and build relationships with vendors and contractors
Preventative maintenance coordination for commercial assets, including but not limited to, janitorial services, HVAC PM, elevator PM, and backflow inspections
Work to maintain tenant satisfaction with all repair requests
Vacant building assessments and repairs as needed, including securing openings, minor roofing and downspout repairs, fire escapes, and other tasks necessary to bring vacant buildings into compliance with city building codes
After hours and weekend availability to address emergency issues
Budgeting and expense tracking for all assets, at the direction of the Sr. Property Management Officer