Insomniac - Facility Coordinator
About The Position
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993. Insomniac Events is seeking a hands-on, detail-oriented Facilities Coordinator to support the day-to-day operations of our Calabasas headquarters. This role helps ensure the office is welcoming, functional, secure, and well maintained for both employees and guests. This position operates as part of a collaborative front office and facilities team, with shared responsibility across reception coverage and backend facilities operations. Team members rotate focus between front-facing responsibilities and operational support, while also maintaining ownership over specific areas to ensure consistency and accountability.
Requirements
- Proven work experience as a Facilities Assistant, Receptionist, Front Office Representative, or similar role
- Extensive customer service experience
- Proficiency with Microsoft Office Suite and Google Suite
- Self-Starter and Go-Getter
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Willingness to perform physical labor (lifting boxes, moving chairs, etc.)
- Customer service attitude
Nice To Haves
- Bilingual (Spanish) preferred
Responsibilities
- Greet and welcome guests and visitors; ensure a friendly, professional reception experience
- Answer, screen, and forward incoming phone calls promptly and courteously
- Maintain cleanliness and presentation of the reception area, front entrance, and lobby
- Provide accurate, basic information in person and via phone/email
- Monitor and maintain office access and security from the front desk
- Track guests, ensure sign-in compliance, and monitor visitor access
- Conduct daily walkthroughs of the building and exterior to ensure cleanliness, functionality, and safety of all areas, including restrooms, kitchens, lighting, doors, and parking lots
- Troubleshoot equipment issues and coordinate or escalate repairs as needed
- Maintain recycling, cleanliness, and sustainability practices across common areas
- Handle daily kitchen and office readiness, including restocking coffee, snacks, and shared supplies
- Accept and organize grocery deliveries
- Coordinate and perform Clean Fridge Friday activities, including reminders and cleaning
- Monitor and replenish snack, janitorial, and office supply inventory
- Process internal supply requests such as monitor stands, keyboards, and adapters
- Track usage and restock cycles to maintain adequate supply levels
- Receive, sort, and distribute daily mail, food, and other deliveries
- Assist with outgoing shipments, including labeling and scheduling domestic pickups
- Support packaging and shipment of items requiring in-person handling such as certified, or legal mail
- Drop off and track deliveries as needed
- Assist with physical setup and teardown of internal events
- Support coordination and logistics of in-office moves, furniture adjustments, or workstation reconfigurations
- Assist with conference room scheduling and readiness as needed
- Monitor security systems and cameras throughout the day and report any concerns
- Assist with check-in and oversight of contractors and visitors entering the building
- Monitor parking lot activity and manage towing coordination when needed
- Monitor and respond to shared group email inbox
- Process, track, code and reconcile facilities-related expenses for the HQ location
- Maintain accurate logs and assist with tracking and input of expenses into internal systems such as Concur
- Provide general HR administrative support as needed
- Assist with employee engagement initiatives, including small-scale events and coordination efforts
- Conduct research on systems, or tools to improve day-to-day operations
- Support facilities-related projects and operational initiatives as needed, including process improvements, workspace updates, and cross-functional efforts
Benefits
- generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
