Facility Attendant-White Building

Penn State University•University Park, IL

About The Position

A Student Facility Attendant employed with Penn State Campus Recreation is responsible for the overall health, safety, and welfare of people using Campus Recreation facilities. Under the direction of the Assistant Director of Facilities and Operations, Coordinator for Facilities and Operations, and Student Building Supervisor, the Facility Attendant serves as the attendant on duty during operating hours and as an extension of facility management. The role includes welcoming and assisting facility users, opening and closing program areas, checking guest identification using Fusion facility management software, answering telephones, issuing equipment, completing building and room checks, and enforcing facility-use guidelines. Attendants also assist with safety, security, risk management, and event setup and teardown; spot-clean areas and equipment; and put away equipment left by guests. They may provide backup to facility access staff and cover special events outside normal operating hours. Facility Attendants must be Penn State students and attend training in August during Welcome Week, which may be in person or virtual. Employment requires successful completion of university background check(s).

Requirements

Must be a student at Penn State University.
Ability to multitask in a fast-paced environment.
Excellent interpersonal skills.
Ability to work as part of a team and cover or trade shifts when necessary.
Ability to recognize and identify unruly patrons or unsafe behaviors.
Ability to work days, evenings, and weekends as necessary.
Ability to lift up to 45 pounds, with or without accommodation.
Must attend training in August during Welcome Week; training may be in person or virtual.
Successful completion of required university background check(s).

Nice To Haves

CPR/First Aid/AED certification is preferred.

Responsibilities

Create a welcoming first impression for Campus Recreation facilities.
Open and close program areas, contact appropriate personnel about troubleshooting issues, and provide information or direct participants to the appropriate areas.
Greet guests and verify proper identification using Fusion facility management software.
Answer telephones and issue equipment.
Complete routine building checks and scheduled room checks and counts.
Enforce facility usage guidelines and procedures.
Assist with facility safety, security, and risk management protocols.
Assist with event setup and teardown.
Spot-clean facilities and fitness equipment as needed and put away equipment left out by guests.
Attend staff meetings and maintain professionalism while assisting members or completing other tasks.
Provide backup to facility access staff when necessary.
Cover special events that take place beyond normal operating hours.