Facility Attendant Lead - Adams Tennis Complex

City of Murfreesboro • Murfreesboro, TN

1d

About The Position

The Facility Attendant Lead assists in a leadership role with the operation of an assigned park or facility. Depending on the department, the facility may include a gymnasium, athletic field, wellness area, reception area, concession stand, recreation venue, airport terminal, or other airport facilities. The role supports safe and efficient operations, customer service, facility upkeep, and staff guidance. This position is safety-sensitive; applicants who pass the interview process will be subject to drug and alcohol testing.

Assigned areas have specific training and expectations within the scope of the job description. Examples include Youth Basketball, Concessionaire, and SportsCom Gym assignments.

Requirements

• Must be at least 16 years of age.
• Three months of experience as a facility attendant, customer service representative, or in closely related experience is required.
• Must possess current CPR/AED certifications or be able to acquire them within three months of hire.
• Must be able to communicate in spoken and written English.
• Must be able to work a flexible schedule that includes some weekends, evenings, and holidays.

Nice To Haves

• High school diploma or GED preferred but not required.

Responsibilities

• Communicate in spoken and written English to support safe and efficient business operations.
• Greet customers and users and assist them with their needs.
• Provide accurate information about activities and department services.
• Oversee and monitor the assigned facility to support a positive experience.
• Observe and enforce area rules and regulations for the safety and welfare of staff and participants.
• Listen and respond to participant complaints.
• Oversee facility maintenance and cleanliness, and keep the assigned area clean, neat, and orderly.
• Perform general facility repairs and maintenance or coordinate work with contractors.
• Operate a computer with facility management software; process daily admissions, balance the cash drawer, prepare bank deposits, collect funds, issue receipts, and record transactions.
• Receive and record reservations and maintain and monitor schedules and calendars.
• Maintain assigned records, which may include inventory, registrations, and incident reports.
• Open and close the facility as needed, secure the building, and ensure all participants have left before closing.
• Manage staff and provide guidance and instruction.
• Perform other work as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed