Facility Associate II - (S. Hill) Spokane, WA - Full-time/Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

1d•Onsite

About The Position

The Facility Associate II primarily works in the facility’s processing and production area, handling a variety of donated goods, and/or on the sales floor stocking shelves and providing customer service. The role requires passing a background check and adhering to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards. Depending on assigned duties, the associate may transport, stock, face, remove, prepare, tag, tally, sort, grade, and price merchandise; assist customers and cashiers; accept and process donations; and keep work areas and the facility clean. The associate may also perform cashier, donor service, breakout/sort, and cleaning functions. The role involves following safety and regulatory requirements, properly using required personal protective equipment, maintaining confidentiality, and working collaboratively with Workforce and Family Services to provide participant services.

Requirements

Must pass a background check.
Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.

Responsibilities

Follow Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
Transport items to and from the sales floor; place merchandise on shelves, fixtures, or racks; and face displays according to standards.
Remove old items from displays and place them in totes or carts as assigned.
Assist at the cash register by wrapping or bagging merchandise and provide excellent customer service and carry-out service as needed.
Prepare items for sale by hanging clothing, cleaning items as needed, and bagging items that need to be kept together.
Tag, mark, or code items selected for sale according to designated prices and merchandise type; tally processed items or prices.
Inspect, sort, grade, and assign prices or other appropriate actions to donated items.
Unload containers and sort and grade items into appropriate bins according to quality specifications; transport stock to and from workstations as needed.
Perform cashier opening and closing duties, including preparing the cash wrap, counting down the register, and completing cashier reconciliation.
Collect customer payments, make change, provide receipts, and pack purchases in bags or cartons.
Assist with customer service at adjacent workstations, remove clothing from dressing rooms and rehang it, and move merchandise from the sales floor to the back room.
Answer the telephone and make announcements over the paging system as needed.
Perform donor-service opening duties, keep the donation area clean and safe, accept donations, transfer items to appropriate containers, and provide receipts to donors.
Assist with loading or unloading trucks, trailers, and waste receptacles.
Separate donations by type, identify and properly dispose of garbage, and identify and process recyclable materials as appropriate.
Sweep or mop sales floors; vacuum carpeted areas; clean windows; dust fixtures and shelves; clean and supply washrooms; empty garbage and recycling bins; police exterior debris; and retrieve shopping carts and baskets as needed.
Work collaboratively with Workforce and Family Services to provide participant services.
Follow policies, procedures, and directives to help ensure the safety of personnel and property.
Properly wear and maintain required personal protective equipment.
Maintain agency confidentiality.
Comply with health, safety, and fire standards and local, state, and federal regulations, including WISHA and OSHA.
Perform other duties as assigned.