Cashier III - (South Hill) Spokane, WA - Full-time/Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

About The Position

The Cashier III assists Facility Management with the operations of a Goodwill retail facility, follows established guidelines, and works with minimal supervision. The role may be responsible for facility operations in the absence of Facility Management, including directing facility personnel, ensuring transactions are accurately rung and reported, and ensuring donated goods are processed appropriately. The position requires a valid driver’s license and personal auto insurance, and passing background and driver record checks. Availability to work nights, weekends, and holidays is required.

Requirements

  • High school diploma or general education degree (GED).
  • One to three months of related experience and/or training.
  • Demonstrated knowledge of merchandise, cash register operation, and making change.
  • Ability to communicate effectively using tact and courtesy.
  • Outgoing, pleasant personality and appropriate grooming and hygiene.
  • Valid driver’s license and personal auto insurance.
  • Must pass a background check and driver record check.
  • Availability to work nights, weekends, and holidays.

Responsibilities

  • Provide outstanding customer service and assist customers and donors in a timely, courteous manner.
  • Ensure employees follow Goodwill directives, rules, policies, procedures, and departmental and organizational standards.
  • Ensure the quality and quantity of employees’ work meet standards.
  • Keep the facility and surrounding premises neat, clean, orderly, and free of safety hazards.
  • Ensure employees understand and follow safety procedures.
  • Train and evaluate employees thoroughly, in an organized and timely manner.
  • Ensure proper management of personnel assigned to the store.
  • Maintain all store records.
  • Operate the facility in the absence of Facility Management, including directing facility personnel, ensuring transactions are accurately rung and reported, and ensuring donated goods are processed appropriately.
  • Maintain quality control in line with Goodwill Industries of the Inland Northwest’s standards.
  • Maintain production areas to support efficient operations.
  • Comply with Goodwill employment practices and EEO guidelines and policies.
  • Conduct individual and group training sessions.
  • Maintain open communication at all levels in the facility.
  • Take corrective action to address employee performance according to policy.
  • Comply with cash handling and security policies.
  • Maximize financial performance, identify deviations from desired results, and develop and implement corrective action plans as needed.
  • Follow Goodwill policies, procedures, and directives to ensure the safety of personnel and property.
  • Work collaboratively with the department to provide mission services.
  • Properly wear and maintain required personal protective equipment (PPE).
  • Maintain agency confidentiality.
  • Comply with health, safety, and fire standards and applicable local, state, and federal regulations, including WISHA and OSHA.
  • Perform other duties as assigned.
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