Facility Assistant

Digital Realty•Sterling, VA

5d•$36 - $39

About The Position

The Facility Assistant, also referred to as Commercial Maintenance Personnel, is part of the Data Center Operations Team. The role assists with day-to-day facility operations and maintenance at a large-scale data center, supporting reliability, availability, security, and safe working conditions. Duties include security monitoring and contractor escorts, shipping and receiving, property tours, coordinating facility quotes and bids, general equipment and grounds maintenance, custodial work, and organizing facility documents. The position may require responding to emails after hours during emergencies, and extended hours may be significant at times.

Requirements

Expertise in Microsoft Office applications, including Outlook, Word, and Excel.
Rudimentary problem-solving skills and technical and organizational expertise.
Actively solicit feedback to ensure activities and deliverables meet expectations.
Basic carpentry skills.
Painting experience.
General mechanical skills.
Strong written and verbal command of the English language.
Responsible attitude and strong work ethic, leading by example in attendance, attitude, and technical work product.
Ability and willingness to respond to emails after hours in the event of an emergency.

Nice To Haves

Two years of facility management experience in a high-reliability data center or similar environment.
Background in carpentry and general building hardware maintenance, including doors, locks, windows, and flooring.

Responsibilities

Assist with security monitoring during normal business hours and be available on call for emergencies, including identifying security violations and sometimes escorting contractors to secured areas.
Assist with shipping, receiving, and general loading dock activities and operations.
Perform daily property tours.
Assist managers with obtaining facility-related price quotations and bid proposals.
Assist with performing and scheduling repairs and preventative maintenance for general facility equipment and grounds, including landscaping, irrigation systems, elevators and lifts, dock levelers, pest control, trash removal, painting, equipment crating and uncrating, and security equipment such as cameras, readers, and gates.
Assist with cleaning and general custodial services at the facility.
Escort vendors to the appropriate departmental contact, excluding MEP, roof, and critical data center spaces.
Maintain non-critical-space work areas in a neat and safe manner.
Organize and file property-related facility documents.