Facilities Technology Integration Specialist

Southern Company•Gulfport, MS

About The Position

The Facilities Technology Integration Specialist is the primary point of contact among Facilities, business stakeholders, vendors, and the Technology Organization for facility-driven technology initiatives. The position serves internal customers across the MPC territory and manages non-standard and emerging facility technology projects, helping ensure solutions are secure, scalable, cost-effective, aligned with enterprise standards, and supportable long term. The specialist plans and coordinates facility technology solutions and projects, including audiovisual and collaboration environments, digital signage, smart building and AI-enabled solutions, automation, Power BI reporting, electric vehicle charging, cellular repeaters, security integrations, and technology needs for new construction and renovations. The role coordinates procurement, vendors, implementation, testing, documentation, budgets, and transitions to ongoing support, while guiding initiatives through cybersecurity, architecture, validation, and governance processes. The position requires availability to respond to internal customers and external parties before, during, and after storm events, including work outside normal business hours and leadership during crisis situations. It also requires emergency on-call coverage 24 hours a day, 7 days a week, and support for actions intended to protect employees and facilities during emergencies such as severe weather, fire, bomb threats, and utility outages.

Requirements

At least 4 years of experience in IT support, project coordination, technology consulting, facility technology support, or a related role.
Strong communication, organization, problem-solving, and stakeholder management skills.
Experience in a project coordinator, technology liaison, or similar role.
Ability to manage multiple projects, priorities, and stakeholders simultaneously.
Ability to be solution-oriented and demonstrate strong conflict-resolution skills.
Strong customer-service orientation and commitment to stakeholder satisfaction.
Ability to communicate effectively with all levels of management.
Unobstructed availability to actively respond to internal customers and external parties in preparation for, during, and after storm events.
Ability to effectively lead during crisis situations.
Availability for emergency on-call coverage 24 hours a day, 7 days a week, and work outside normal business hours as needed for storm restoration.

Nice To Haves

A bachelor’s degree in Information Technology, Engineering, Business, or a related field, or equivalent experience; listed as preferred.
Experience working across multiple technology domains, such as end-user technology, infrastructure, audiovisual systems, applications, collaboration tools, or facility systems.
Knowledge of audiovisual technologies, conference room systems, collaboration tools, and Teams-enabled meeting spaces.
Experience with AI tools, automation platforms, digital workplace technologies, or emerging technology solutions.
Experience developing dashboards, reports, or analytics using Power BI.
Familiarity with contract management and procurement processes.
Utility, industrial, facilities, or large enterprise experience.
Experience managing external vendors.

Responsibilities

Receive, evaluate, and coordinate facility-driven technology requests, initiatives, and enhancements.
Partner with facilities project managers, designers, maintenance specialists, and internal stakeholders to understand needs and translate them into practical technology solutions.
Coordinate with Technology Organization teams, vendors, project design teams, Security, Corporate Communications, and other stakeholders to deliver end-to-end solutions.
Determine the appropriate execution path, including self-managed work, vendor coordination, or enterprise project engagement.
Plan and coordinate technology solutions for audiovisual environments, Teams-enabled meeting spaces, digital signage, video walls, smart building technologies, AI-enabled solutions, automation opportunities, and Power BI reporting tools.
Support integration of electric vehicle charging technologies and related installed devices.
Coordinate cellular repeater integration, maintenance, troubleshooting, and long-term support planning.
Coordinate with Security on integration of security systems, including badging, cameras, and other hardware as needed.
Assist with technology requirements for new construction and renovation projects, including audiovisual systems, technology hardware, security integration, cellular repeaters, and fiber needs.
Support event-related audiovisual needs, including Corporate Communications and other meetings directed by the Building Services team.
Develop and manage project plans, timelines, milestones, risks, costs, dependencies, and deliverables for facility technology initiatives.
Procure necessary equipment and coordinate implementation activities, including vendor work, installations, testing, issue resolution, and transition to support.
Track budgets for technology-related projects.
Maintain documentation such as as-builts, diagrams, inventories, configuration notes, and support transition materials.
Oversee negotiation, administration, and monitoring of external contractors and consultants.
Guide technology initiatives through required validation, cybersecurity, architecture, and governance review processes.
Assess proposed solutions for risk, dependencies, sustainability, cost, supportability, and alignment with enterprise standards.
Contribute to facility technology roadmaps, standardization efforts, and long-term planning.
Guide the team in optimizing resources by using internal capabilities first and engaging external resources when required.
Ensure continuous coverage for monitoring facilities and provide emergency on-call coverage 24 hours a day, 7 days a week.
Ensure implementation of specific actions during emergencies to protect employee safety and facilities.
Respond to internal customers and external parties in preparation for, during, and after storm events, and effectively lead during crisis situations.