Facilities Technology Integration Specialist

Southern Company•Gulfport, MS

About The Position

The Facilities Technology Integration Specialist serves as the primary point of contact between Facilities, business stakeholders, vendors, and the Technology Organization for facility-driven technology initiatives, providing service to internal customers across the MPC territory. The role manages non-standard and emerging facility technology projects and helps ensure solutions are secure, scalable, cost-effective, aligned with enterprise standards, and supportable over the long term. The specialist coordinates technology planning, facility technology solutions, project delivery, procurement, vendor and contractor activities, budgets, documentation, governance reviews, and long-term technology planning. Work includes technologies for audiovisual environments and meeting spaces, digital signage, video walls, smart buildings, AI and automation, Power BI reporting, electric vehicle charging, cellular repeaters, security integrations, new construction, renovations, and event-related audiovisual needs. The position requires availability to respond to internal customers and external parties before, during, and after storm events, including working outside normal business hours as needed. It also requires emergency on-call coverage 24 hours a day, 7 days a week, and participation in crisis response to help protect employees and facilities.

Requirements

  • At least 4 years of experience in IT support, project coordination, technology consulting, facility technology support, or a related role.
  • Experience in a project coordinator, technology liaison, or similar role.
  • Strong communication, organization, problem-solving, and stakeholder management skills.
  • Ability to manage multiple projects, priorities, and stakeholders at the same time.
  • Ability to communicate effectively with all levels of management.
  • Solution-oriented approach and strong conflict resolution skills.
  • Strong customer-service orientation and commitment to stakeholder satisfaction.
  • Unobstructed availability to actively respond to internal customers and external parties in preparation for, during, and after storm events, and ability to lead effectively during crisis situations.
  • Model Principle Centered Leadership and the company values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.

Nice To Haves

  • Bachelor’s degree in Information Technology, Engineering, Business, or a related field, or equivalent experience.
  • Experience working across multiple technology domains, such as end-user technology, infrastructure, audiovisual, applications, collaboration tools, or facility systems.
  • Knowledge of audiovisual technologies, conference room systems, collaboration tools, and Teams-enabled meeting spaces.
  • Experience with AI tools, automation platforms, digital workplace technologies, or emerging technology solutions.
  • Experience developing dashboards, reports, or analytics using Power BI.
  • Familiarity with contract management and procurement processes.
  • Utility, industrial, facilities, or large enterprise experience.
  • Experience managing external vendors.

Responsibilities

  • Receive, evaluate, and coordinate facility-driven technology requests, initiatives, and enhancements.
  • Partner with facilities project managers, designers, maintenance specialists, and internal stakeholders to understand needs and translate them into practical technology solutions.
  • Coordinate with Technology Organization teams, vendors, project design teams, Security, Corporate Communications, and other stakeholders to deliver end-to-end solutions.
  • Determine the appropriate execution path, including self-managed work, vendor coordination, or enterprise project engagement.
  • Plan and coordinate solutions for advanced audiovisual environments, Teams-enabled meeting spaces, digital signage, video walls, smart building technologies, AI-enabled solutions, automation opportunities, and Power BI reporting tools.
  • Support integration of electric vehicle charging technologies and related installed devices.
  • Coordinate cellular repeater integration, maintenance, troubleshooting, and long-term support planning.
  • Coordinate with Security on integration of systems such as badging, cameras, and other hardware.
  • Assist with technology requirements for new construction and renovation projects, including audiovisual equipment, technology hardware, security integration, cellular repeaters, and fiber needs.
  • Support event-related audiovisual needs, including Corporate Communications and meetings directed by the Building Services team.
  • Develop and manage project plans, timelines, milestones, risks, costs, dependencies, and deliverables for facility technology initiatives.
  • Procure necessary equipment and coordinate implementation activities, including vendor work, installations, testing, issue resolution, and transition to support.
  • Track budgets for technology-related projects.
  • Maintain documentation, including as-builts, diagrams, inventories, configuration notes, and support transition materials.
  • Oversee negotiation, administration, and monitoring of external contractors and consultants.
  • Guide technology initiatives through required validation, cybersecurity, architecture, and governance review processes.
  • Assess proposed solutions for risk, dependencies, sustainability, cost, supportability, and alignment with enterprise standards.
  • Contribute to facility technology roadmaps, standardization efforts, and long-term planning.
  • Guide the team in optimizing available resources by using internal capabilities first and engaging external resources when needed.
  • Ensure continuous coverage for monitoring facilities and provide emergency on-call coverage 24 hours a day, 7 days a week.
  • Ensure implementation of specific actions during emergencies, including weather events, fire, bomb threats, and utility outages, to protect employees and facilities.
  • Respond to internal customers and external parties before, during, and after storm events, including outside normal business hours, and lead effectively during crisis situations.

Benefits

  • Competitive base salary.
  • Annual incentive awards for eligible employees.
  • Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.
  • May be eligible for additional compensation, such as an incentive program.
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