Facilities Technician PC

Hotel Equities Group, LLC•Epsom, NH

22h

About The Position

Hotel Equities is hiring a Facilities Technician for Postcard Cabins by Marriott in Blake Brook, New Hampshire. The position provides customer service, oversees property maintenance repairs, helps prepare cabins for guest arrivals, and supports daily operations. The technician presents warm, knowledgeable service and helpful guidance to guests. The role oversees, schedules, and performs preventative maintenance and repairs on cabins and related equipment, maintains grounds and facilities supplies, and assists with facilities projects. It also supports other operational needs, including housekeeping, laundry, trail running, cabin inspections, and guest interactions. The role requires working outdoors in seasonal weather, flexibility with shifts and workdays, and the ability to work independently while meeting performance standards. It involves continuous movement and regularly bending, lifting, pushing, pulling, carrying, and moving items weighing up to 50–75 pounds.

Requirements

At least 2 years of experience directly supporting facilities maintenance programs; the posting states 2–4+ years.
Experience in a similar industry, such as hospitality, residential multi-family, small health care, or education.
Experience working in compliance with regulatory and trade safety requirements, such as ADA, OSHA, NFPA, and other AHJ guidelines and policies.
Knowledge of handyman trades, including plumbing, electrical work, carpentry/cabinetry, painting, and miscellaneous small appliance repairs.
Experience using technology and apps to work more efficiently.
Willingness to work outdoors in all seasonal weather conditions.
At least 18 years of age.
Good physical health and stamina; ability to regularly bend, lift, push, pull, carry, and move items weighing up to 50–75 pounds.
Ability to work with little or no supervision while meeting high-performance standards.
Excellent organization skills.
Ability to follow instructions.
Flexibility to work varying shifts, including nights, weekends, and holidays.

Nice To Haves

High school diploma.

Responsibilities

Monitor the guest ticketing system and ensure tickets are answered in a timely manner.
Prioritize cabin maintenance repairs to support the guest experience.
Analyze guest feedback and create plans to resolve facilities issues.
Test new ideas, measure results, and use feedback to improve day-to-day operations.
Oversee, schedule, and perform monthly preventative maintenance on cabins, including cabin integrity, woodwork, plumbing, electrical fixtures, and interior and exterior equipment; achieve 100% monthly program completion.
Perform periodic landscaping maintenance on the Outpost and Residential grounds.
Maintain facilities-related supplies at optimum par stock levels and in working condition.
Assist with facilities project planning and execution.
Follow Hotel Equities safety policies to maintain a safe work environment.
Support daily operations as needed, including facilities, housekeeping, laundry, trail running, cabin inspections, and guest interactions.