Operator Facilities Systems- New York New York

MGM Resorts International • New York, NY

2d • Onsite

About The Position

The Facilities Systems Operator will be responsible for all inbound calls and dispatching engineers. The candidate will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and need, the candidate will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• Must be 21 years of age or older
• High School Diploma, GED or equivalent
• 1+ Years of Prior Relevant Dispatch experience
• 6+ Months of Prior Administrative experience

Nice To Haves

• Must be able to work on part time/on call schedule
• Availability to work varied shifts, to include weekends and holidays preferred

Responsibilities

• Answer all incoming calls concerning maintenance and repairs needed on property and at off-site locations
• Input call details into computer system (e.g. HotSOS)
• Assign work to Engineering employees
• Respond to life safety system and fire alarm panel, locates area of alarm and dispatches it to Engineering personnel to take action
• Record all personnel call-ins and forwards to appropriate staff
• Maintain dispatch log of all activities performed throughout the day
• Maintain an accurate accounting of time and activities in emergency situations

Benefits

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED