Assistant Manager - Starbucks - New York New York

MGM Resorts International • New York, NY

20h • Onsite

About The Position

As the Assistant Manager of Starbucks at New York-New York Hotel & Casino, you will serve as a premier operational leader, championing brand excellence, driving daily performance, and safeguarding financial margins. In this role, you will lead front-of-house and backstage teams to deliver world-class guest experiences, translate corporate brand standards into flawless daily execution, and cultivate a high-performance service culture on the Las Vegas Strip.

Requirements

• High School Diploma or equivalent
• 2+ years of progressive leadership experience in a high-volume, premier dining or beverage environment.
• Starbucks Operational Mastery: Deep familiarity with Starbucks operational routines, deployment models, peak-volume execution, and Licensed Store standards.
• Strip & Casino Heritage: Prior experience navigating the unique, fast-paced operational dynamics of a major Las Vegas Strip hotel/casino resort.
• Strong knowledge of inventory management, Cost of Goods Sold (COGS), labor scheduling, and margin optimization.
• Proven capability to lead and develop talent

Nice To Haves

• prior experience in a unionized labor environment considered a distinct advantage.

Responsibilities

• Review daily schedules and manage time-off and vacation requests; coach and train team members on policies, procedures, and performance.
• Supervise cashiers to ensure policies and procedures for check handling and closing are properly maintained by service staff; manage operational activities and means of access and egress to ensure full compliance with Health Department and Fire Marshal regulations.
• Communicate directly with the Chef on all food service and menu-related matters.
• Assist with seasonal and holiday menu changes.
• Order supplies through the IP System and Purchasing.
• Exercise cost controls across all aspects of restaurant operations.
• Manage pricing and maintenance issues to ensure checks are processed accurately and efficiently.
• Communicate directly with guests regarding special requests and large-party reservations.

Benefits

• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED