Facilities Support Staff

KenCrest•Blue Bell, SD

20h•Hybrid

About The Position

KenCrest is seeking a detail-oriented and organized Facilities Support Staff professional to provide administrative and operational support to the Facilities Management team. The role maintains facility records, tracks work orders, supports maintenance operations, and ensures accurate documentation in maintenance management systems. The position begins fully in-office at KenCrest’s Plymouth Meeting, Pennsylvania headquarters. After successful completion of the 90-day training period, employees may have the opportunity to transition to a hybrid schedule, depending on performance, departmental needs, and supervisor approval.

Requirements

High school diploma or GED.
At least two years of administrative experience.
Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
General knowledge of property maintenance and facility operations.
Experience operating standard office equipment, including copiers, phones, and scanners.
Strong verbal and written communication skills.
Ability to manage multiple priorities effectively and maintain accurate records.
Ability to respond to emergency calls, document information, and communicate with appropriate personnel.

Nice To Haves

Experience in IDD services.
Working knowledge of federal and state licensing regulations.

Responsibilities

Monitor and follow up on open work orders with Facilities Managers and Maintenance Technicians.
Update, track, and close completed work orders in the Maintenance Management System.
Verify completion of maintenance requests with facilities and program staff as needed.
Maintain accurate property, equipment, warranty, and maintenance records.
Update facility information, photos, descriptions, and emergency systems data in the Maintenance Management System.
Analyze existing facilities processes and identify opportunities for operational improvement.
Present process improvement recommendations to Facilities Management.
Organize and maintain property files and facility-related documentation.
Participate in monthly Facilities Management meetings and support departmental initiatives.
Provide general administrative and operational support to the Facilities Team and perform other related duties as assigned.
Respond to emergency calls, document information, and communicate with appropriate personnel.