Facilities Supervisor

CBRE HV•San Francisco, CA

About The Position

As a CBRE Facilities Supervisor, you will supervise the team that coordinates with clients, vendors, and contractors to ensure work orders are completed. This role is part of Facilities Management, which supports Property Managers with operations, repairs, and investment plans for a set of assets. The supervisor guides the team in applying established practices and procedures, builds consensus, and models behaviors consistent with CBRE RISE values. The role may establish new techniques to help the team meet its objectives and has a direct impact on team and related-team objectives, as well as customer outcomes.

Requirements

  • High school diploma or GED.
  • At least 5 years of job-related experience.
  • In-depth understanding of a range of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
  • Ability to explain complex concepts or sensitive information.
  • Expert knowledge of Microsoft Office products, such as Word, Excel, and Outlook.
  • Excellent organizational skills and an inquisitive mindset.
  • Exceptional math skills, including the ability to calculate percentages, discounts, and markups.

Nice To Haves

  • Prior shift manager or supervisory experience preferred.

Responsibilities

  • Coordinate and manage the team’s daily activities.
  • Establish work schedules, assign tasks, and cross-train staff.
  • Serve as the point of contact for escalated communications among the landlord, tenants, and service providers, ensuring procedures, policies, and reporting formats are understood and implemented.
  • Arrange regular equipment maintenance.
  • Review work-order report data and create and present performance and progress reports to management.
  • Suggest ways to improve efficiency.
  • Design and oversee the schedule for cleaning and disinfecting the building.
  • Conduct market research and compare costs and benefits when evaluating new vendors.
  • Track regular and ad-hoc facility expenses.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • Establish new techniques as needed to help the team meet its objectives.
  • Ensure personal and team outcomes positively affect customer objectives.
  • Lead by example and model behaviors consistent with CBRE RISE values.
  • Guide the team in applying basic knowledge of practices and procedures and work to build consensus.
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