Facilities Supervisor

CBRE HV•Mason City, IA

About The Position

The Facilities Supervisor oversees the team coordinating with clients, vendors, and contractors to ensure work orders are completed. The role is part of Facilities Management and supports Property Managers with repairs and investment plans across a set of assets. The supervisor manages daily team activities, schedules and assigns work, cross-trains staff, oversees maintenance and building cleaning schedules, and handles escalated communications among landlords, tenants, and service providers. The position reviews work-order data, reports on performance and progress to management, recommends efficiency improvements, researches and evaluates vendors, and tracks facility expenses. It also resolves complex problems, develops techniques to help meet team objectives, and guides the team through applicable practices and procedures while modeling CBRE RISE values and building consensus.

Requirements

High school diploma or GED.
At least 5 years of job-related experience.
In-depth understanding of processes, procedures, systems, and concepts within the job function, and basic knowledge of related job functions.
Ability to explain complex concepts or sensitive information.
Expert knowledge of Microsoft Office products, including Word, Excel, and Outlook.
Excellent organizational skills and a master-level inquisitive mindset.
Exceptional math skills, including the ability to calculate percentages, discounts, and markups.
Currently authorized to work in the United States without needing visa sponsorship now or in the future.

Nice To Haves

Prior shift manager or supervisory experience.

Responsibilities

Coordinate and manage the team's daily activities.
Establish work schedules, assign tasks, and cross-train staff.
Serve as a point of contact for escalated communications among landlords, tenants, and service providers, ensuring procedures, policies, and reporting formats are understood and implemented.
Arrange regular equipment maintenance.
Review work-order report data and create and present performance and progress reports to management.
Suggest ways to improve efficiency.
Design and oversee schedules for building cleaning and disinfecting.
Conduct market research and compare vendor costs and benefits.
Track regular and ad-hoc facility expenses.
Resolve complex problems and identify suitable approaches to existing solutions to accomplish team objectives.
Establish new techniques as needed to help the team meet its objectives.
Ensure personal and team outcomes positively affect customer objectives.
Lead by example and model behaviors consistent with CBRE RISE values.
Guide the team in applying basic knowledge of practices and procedures and work to build consensus.