Facilities Specialist II, Bay Area

Sutter Health•Walnut Creek, CA

8d•$44 - $67•Onsite

About The Position

The Facilities Specialist II provides hands-on onsite operational support for Sutter Health’s Emeryville Admin Hub, primarily at 2000 Powell St. The position helps maintain a polished, functional, safe, welcoming, and executive-ready workplace. It requires professionalism, discretion, responsiveness, collaboration, and attention to detail while working with leaders, employees, vendors, and Facilities partners. The role coordinates daily building services and vendor work, conducts facility walkthroughs, supports workspace reservations and meeting-room readiness, and manages small moves, adds, and changes. It also maintains Facilities procedures and operational documents using Microsoft Teams and provides responsive service to executive staff and other workplace users.

Requirements

Bachelor’s degree; equivalent experience will be accepted in lieu of the required degree or diploma.
Two years of recent relevant experience.
Organizational skills and ability to work well under pressure, with little or no supervision, in a team setting.
Judgment, attention to process and detail, confidentiality, tact, and ability to address sensitive issues in a timely manner.
Oral, electronic, and written communication skills.
Client relationship management skills and a collaborative working style, with ability to develop and sustain productive relationships with stakeholders across the organization and external consultants.
Computer proficiency, including working knowledge of Microsoft Word, Outlook, PowerPoint, Visio, and Adobe products.
Expert Excel knowledge, including pivot tables, VLOOKUP, and SUMIF functions.
Knowledge of the Project Management Book of Knowledge, project management methodologies, and/or Sutter Health’s project methodology.
Ability to manage complex projects involving multiple resources, functional areas, time requirements, and varying levels of organizational experience.
Ability to develop, create, and deliver presentations to all levels within the organization.
Ability to interact with all levels of staff and management, set priorities, and manage multiple demands effectively.
Ability to continuously learn and improve understanding of project methodology and tools.
Vendor management skills.
Independent decision-making skills and strong attention to detail.
Customer service skills and a can-do attitude, with ability to solve a wide variety of problems creatively and quickly.
Ability to plan and manage work without direct supervision.
Proficiency in the Microsoft Office suite and strong written, verbal, and people skills.

Responsibilities

Coordinate daily building services, including maintenance, HVAC, plumbing, electrical, janitorial, security, signage, furniture, and equipment needs.
Conduct routine facility walkthroughs and promptly address maintenance, safety, appearance, and workplace-readiness concerns.
Support desk and workspace reservations through Microsoft Places, answering reservation questions and resolving day-to-day workspace issues.
Use Microsoft Teams for communication and document management, maintaining organized Facilities procedures, vendor information, operational documents, and team resources.
Manage small moves, adds, and changes, including employee moves, workstation changes, furniture adjustments, equipment coordination, and workspace setups.
Coordinate vendors, obtain quotes, support purchase orders and invoices, track service requests, and follow work through completion.
Support conference and meeting-room readiness, furniture configurations, and general workspace setups.
Provide professional, responsive service to executive staff, anticipate workplace needs, and partner across teams to resolve issues efficiently.
Build collaborative relationships with employees, leaders, property management, vendors, security, IT, and other operational partners.
Help ensure 2000 Powell St. consistently reflects a professional, organized, safe, and executive-ready workplace environment.