Facilities Services Specialist

Centra Career•Columbus, IN

14d•Onsite

About The Position

Centra Credit Union is hiring a full-time Facilities Services Specialist at its headquarters in Columbus, Indiana. The role coordinates mailroom and facilities services operations, maintains mailroom coverage during business hours, and ensures operational procedures are carried out efficiently. It also supports vendor relationships, facility-related services, operational reporting, and process improvements across Centra locations. The starting wage is $27.68 per hour. Eligible positions offer a comprehensive benefits package; Spanish/English interpreters may be eligible for an interpreting differential. The position may include additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform the role.

Requirements

High school diploma or General Education Diploma (GED).
At least one year and up to three years of similar or related experience, including preparatory experience.

Responsibilities

Develop and manage mailroom schedules to ensure adequate coverage during business hours, coordinating adjustments to maintain uninterrupted operations.
Sort, distribute, and collect internal, incoming, and outgoing mail daily within CCHQ.
Interact with courier service providers, prepare courier documentation, and maintain tracking files.
Manage requests from branches and coordinate the supply and distribution of items, keeping requesters informed about request status.
Maintain records of mailing and parcel volumes and costs, utility costs, and usage, and provide monthly reports.
Investigate anomalies in utility invoices directly with utility providers.
Support Facilities projects and conduct cost and performance analyses to identify efficiencies, recurring issues, equipment lifecycle trends, and future needs; develop projections and recommendations for planning and investment decisions.
Maintain mailroom equipment and coordinate repairs, maintenance, and upgrades as needed.
Ensure the cleanliness and safety of the Work Cafe, wellness rooms, lobby, and receiving dock; maintain inventory of Centra-supplied items for replenishment in these areas.
Serve as the primary liaison for vendor relationships and coordinate Certificates of Liability, W9s, and other risk-related requirements.
Administer the vehicle fleet program, including vehicle assignments, fuel card distribution, and fuel card invoice monitoring.
Update seating plans for every Centra location in Office Space, editing plans for new, vacated, and transferring positions.
Ensure the Facility Services department serves visitors in the CCHQ lobby reception area when required.
Administer the physical security access control system by granting access to new hires, modifying access levels, distributing passcodes and fobs, and promptly removing access for departing team members.
Provide day-to-day mailroom operations support, guidance, training, and analytics to ensure service expectations, procedures, and operational standards are consistently met.
Order janitorial supplies as required and ensure minimum stock is held at CCHQ.