Facilities Operations Manager

American Red Cross•Town of Henrietta, NY

1d•$86,200 - $91,920•Hybrid

About The Position

The American Red Cross is currently seeking a Facilities Operations Manager for the American Red Cross in Western New York. The position is based in West Henrietta, NY but will include travel throughout the region. The primary facility in West Henrietta is regulated by the FDA. It is 112,000 square feet. Experience working in an FDA-regulated, GPM (Good Manufacturing Practice) facility is highly preferred. The Facilities Operations Manager will manage technicians in the performance of activities related to the maintenance of highly complex biomedical facilities, as well as other facilities and properties throughout the region. Supervise and conduct maintenance and repair in specific, regulated American Red Cross buildings. Advise in the planning for building systems, electricity, equipment repair, building design and general building maintenance. Maintain basic knowledge of structural systems, control systems, code issues, and the ability to recognize problematic mechanical devices. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. Provide support, development and/or leadership guidance to all volunteers.

Requirements

Bachelor's degree or equivalent trade school certificate required.
Current Universal Refrigerant license, OSHA 10 and HVAC certification required.
Minimum 5 years of related experience, preferably within laboratory, hospital setting, SDS or cGMP controlled environments.
3 years of supervisory or management experience.
Must be able to operate independently, with initiative, and support an assigned area of responsibility, with minimal supervision.
Competent in both electrical and plumbing areas of knowledge.
Basic working knowledge of emergency power generators.
Ability to assess building envelope (roof, structure, etc.).
Familiar with NFPA (fire codes), building codes, NEC (electrical codes), PMs and PM management systems.
Experience with training teams, capital project forecasting and annual budgets.
Prior experience performing relationship management with vendors, partners, suppliers.
Able to read and understand MEP and wiring (mechanical electrical plumbing) diagrams.
Ability to work on a team.
Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Nice To Haves

Experience working in an FDA-regulated, GPM (Good Manufacturing Practice) facility is highly preferred.
ASHE (i.e. American Society for Healthcare Employees) membership or ability to obtain and maintain preferred.

Responsibilities

Manage facility technicians and volunteers at highly complex biomed facilities.
Perform managerial duties such as hiring, assigning work, coordinating, training, coaching, and evaluating performance of staff.
Act as onsite subject matter expert on building engineering.
Advise in the planning for building systems, electricity, equipment repair, building design and general building maintenance.
Perform and direct a variety of service work in specialized building systems such as mechanical, electrical / electronic, hydraulics, carpentry, or machine servicing.
Assist in operations and maintenance issues, troubleshooting and problem solving as required.
Conduct preventive and corrective maintenance on all HVAC equipment and other related machinery.
Ensure all regulatory operations meet the minimum compliance standards.
Maintain both the ongoing regulated training to perform assigned regulatory tasks and the relevant role specific training, in compliance with regulatory requirements.
Enforce organization safety policies, regulations and procedures related to facilities management to ensure they are always followed.
Perform facility safety and fire extinguisher inspections, schedule fire drills, and maintain safety documentation.
Oversee emergency generator, and create/issue security access cards.
Monitor security surveillance system and equipment as needed.
Oversee and maintain facility maintenance work-order system to include coordination and timely submission of work orders and provide maintenance dispatch for emergency requests.
Provide administration support to include coordination and preventative maintenance schedules, ordering department supplies, record and log maintenance, and coordination and submission of work orders.
Maintain accurate operational logs of equipment in building.
May receive regulated supplies and oversee bio-waste pick-ups, supplies and destruction manifests.
Interpret and administer policies, process, and procedures that may affect sections and subordinate units.
Manage with comprehensive knowledge in specific area.
Ability to execute highly complex or specialized projects.
Adapt precedent and may make significant departures from traditional approaches to develop solutions.

Benefits

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 19 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance Program
Disability and Insurance: Short + Long Term
Service Awards and recognition
Relocation assistance