Facilities Operations Associate

Whoop • Boston, MA

4d • Onsite

About The Position

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Facilities Operations Associate to support the day-to-day operations of our Boston headquarters. This role is critical in ensuring a safe, efficient, and high-performing workplace environment that reflects WHOOP’s culture. As a member of the Facilities team, you will partner closely with the Workplace Experience team to deliver a seamless, high-quality in-office experience while supporting the operational needs of a growing organization.

Requirements

• 1–3 years of experience in facilities, office operations, hospitality, or a related field
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion
• Effective communication skills and ability to collaborate across internal and external teams
• Comfortable working in a fast-paced, in-person environment
• Available to work outside of core business hours when needed
• Ability to work both independently and collaboratively across teams
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Responsibilities

• Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution
• Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards
• Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution
• Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts
• Partner with cross-functional teams to address workplace needs and improve overall employee experience
• Help maintain organized systems, documentation, and reporting related to facilities operations

Benefits

• Meaningful equity
• Generous equity package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed