Facilities Operations Analyst

Amadeus • Dallas, TX

2d • Hybrid

About The Position

The Facilities Operations Analyst supports the Real Estate, Building & Facilities team, which serves workplaces across North America. The role coordinates facilities operations and follow-up across NORAM, working with local office contacts, Finance, Procurement/Sourcing, vendors, and corporate teams. It also maintains facilities and workplace data, prepares operational and financial updates, and supports vendor, sourcing, and contract-related activities. The analyst may contribute to selected Building & Facilities activities in other supported regions when required.

Requirements

• 3 to 5 years of relevant experience in Facilities Management, workplace operations, business operations, or a related multi-site corporate environment.
• Understanding of facilities operations and the ability to connect operational follow-up with financial, vendor, workplace, and reporting impacts.
• Practical experience with budgets, purchase orders, invoices, accruals, forecasts, operational trackers, reports, or dashboards.
• Strong Excel skills and confidence organizing, validating, analyzing, and presenting operational and financial information.
• Clear communication and effective coordination with Finance, Procurement/Sourcing, vendors, local office contacts, regional stakeholders, and corporate teams.
• Proactive, service-oriented, detail-focused approach, with the ability to manage multiple responsibilities autonomously and follow through.

Nice To Haves

• A bachelor’s degree in Facilities Management, Business Administration, Finance, Real Estate, Engineering, Operations Management, or a related field.
• Experience with vendor management, sourcing, contract administration, occupancy data, space utilization, workplace operations, or related business systems.

Responsibilities

• Support the NORAM Real Estate Regional Manager / Building & Facilities Manager with coordination and follow-up of facilities operations, including maintenance activities, service requests, vendor interventions, operational issues, and risks.
• Coordinate with local office contacts across NORAM and track open actions, recurring topics, risks, dependencies, and improvement opportunities.
• Collect, validate, and maintain facilities and workplace data, including occupancy, space usage, booking information, access data, service records, and site information.
• Prepare operational updates covering status, key issues, pending actions, risks, dependencies, and follow-up items for management and stakeholders.
• Coordinate facilities-related financial information, including purchase orders, invoices, accruals, budget consumption, payment follow-up, and forecast inputs.
• Monitor actual costs against budget, analyze variances, identify risks, and prepare operational and financial updates for management review.
• Organize vendor, sourcing, and contract information; support RFPs, vendor comparisons, service reviews, documentation, and Procurement/Sourcing follow-up.
• Contribute to selected Building & Facilities activities in other supported regions when required, including cross-regional financial coordination, reporting, and vendor information management.

Benefits

• Attractive remuneration package including salary, bonus, equity, and benefits.
• Flexible working model.
• Opportunities to learn through on-the-job training, formal learning activities, and interactions with colleagues.
• Supportive work environment that recognizes employees’ personal and family life.
• Diverse and inclusive community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed