Facilities Operations Analyst

Amadeus • Irving, TX

4d • Hybrid

About The Position

The Real Estate, Building & Facilities team supports workplaces across North America, helping ensure offices operate effectively, safely, and consistently. The team partners with local office contacts, Finance, Procurement/Sourcing, vendors, and corporate teams to coordinate facilities operations, financial processes, workplace data, and service delivery.

The Facilities Operations Analyst supports the NORAM Real Estate Regional Manager / Building & Facilities Manager by coordinating and following up on facilities operations across NORAM. The role maintains visibility into operational actions and issues, collects and validates facilities and workplace data, and prepares structured operational updates for management and stakeholders. It also coordinates financial information, monitors costs against budget, organizes vendor and contract information, and supports sourcing activities. When required, the role contributes to selected Building & Facilities activities in other supported regions.

Requirements

• 3 to 5 years of relevant experience in Facilities Management, workplace operations, business operations, or a related multi-site corporate environment.
• Understanding of facilities operations and the ability to connect operational follow-up with financial, vendor, workplace, and reporting impacts.
• Practical experience with budgets, purchase orders, invoices, accruals, forecasts, operational trackers, reports, or dashboards.
• Strong Excel skills and confidence organizing, validating, analyzing, and presenting operational and financial information.
• Clear communication and effective coordination with Finance, Procurement/Sourcing, vendors, local office contacts, regional stakeholders, and corporate teams.
• Proactive, service-oriented, detail-focused approach, with the ability to manage multiple responsibilities with autonomy and follow-through.

Nice To Haves

• Bachelor’s degree in Facilities Management, Business Administration, Finance, Real Estate, Engineering, Operations Management, or a related field.
• Experience with vendor management, sourcing, contract administration, occupancy data, space utilization, workplace operations, or related business systems.

Responsibilities

• Support the NORAM Real Estate Regional Manager / Building & Facilities Manager in coordinating and following up on facilities operations across NORAM, including maintenance activities, service requests, vendor interventions, operational issues, and risks.
• Coordinate with local office contacts across NORAM and maintain visibility on open actions, recurring topics, risks, dependencies, and improvement opportunities.
• Collect, validate, and maintain facilities and workplace data from available systems and sources, including occupancy, space usage, booking information, access data, service records, and site information.
• Prepare structured operational updates consolidating status, key issues, pending actions, risks, dependencies, and follow-up items for management and stakeholders.
• Coordinate facilities-related financial information, including purchase orders, invoices, accruals, budget consumption, payment follow-up, and forecast inputs.
• Monitor actual costs against budget, analyze variances, identify risks, and prepare operational and financial updates for management review.
• Organize vendor, sourcing, and contract-related information, and support RFPs, vendor comparisons, service reviews, documentation, and Procurement/Sourcing follow-up.
• Contribute to selected Building & Facilities activities in other supported regions when required, including cross-regional financial coordination, reporting, and vendor information management.

Benefits

• Attractive remuneration package, including salary, bonus, equity, and benefits.
• Opportunities to learn through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• Supportive and caring work environment that considers employees’ career and personal and family life.
• Flexible working model.
• Diverse and inclusive community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed