Facilities Operations Analyst

City of New York•New York City, NY

About The Position

The Facilities Operations Analyst supports senior staff in overseeing the financial and contractual operations of Youth Services Facilities within the New York City Department of Youth and Community Development. The role monitors vendor budgets and contract financials, supports procurement workflows, tracks work assignments and invoices, and assists with reviewing proposals, cost estimates, and change orders in collaboration with the Facilities team. It also supports vendors in meeting contract requirements, quality standards, and deadlines. The role serves as a liaison among DYCD, community centers, vendors, and external stakeholders on facility maintenance concerns. It helps community center staff submit service requests and understand maintenance protocols, including assistance with IT connection issues. The analyst maintains communication with CBO Program Directors, NYCHA representatives, and maintenance teams, and attends meetings and site visits to gather feedback and address recurring facility challenges.

Requirements

  • High school graduation or equivalent and six years of experience in community work or community-centered activities related to the duties described, or equivalent education and/or experience.
  • Alternatively, a baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties described.
  • Candidates must have at least one year of qualifying community-work or community-centered-activities experience.

Responsibilities

  • Support senior staff with financial and contractual management for the Youth Services Operations Facilities unit.
  • Monitor contract financials and procurement workflows.
  • Track budgeted funds by vendor and contract, vendor work assignments, and submitted invoices.
  • Support review of proposals, cost estimates, invoices, and change orders in collaboration with the Facilities team.
  • Support vendors in meeting contract requirements, quality standards, and deadlines.
  • Serve as a liaison among DYCD, community center staff, vendors, and external stakeholders regarding facility maintenance concerns.
  • Maintain communication with CBO Program Directors, NYCHA representatives, and maintenance teams to ensure facility needs are met.
  • Help community center staff submit service requests and understand maintenance protocols, including assistance with IT connection issues.
  • Attend meetings and site visits to discuss facility concerns, gather feedback, and address recurring maintenance challenges.
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