Facilities Manager

Benesch Law•Cleveland, OH

13d•Hybrid

About The Position

Benesch is seeking a Facilities Manager for its Cleveland office. This hybrid position offers work from home flexibility and involves overseeing facilities and ensuring smooth operations for internal clientele across multiple sites. The Facilities Manager will work closely with local Office Administrators to maintain facilities at top capacity and partner with the Director of Facilities to execute matters efficiently. This role is responsible for the appearance, maintenance, and functionality of physical facilities and related assets across a multi-office AmLaw 200 law firm. The position requires a hands-on, service-oriented approach, strong vendor and project management skills, and the ability to operate effectively across multiple locations.

Requirements

Bachelor's degree or equivalent experience.
3-5 years of facilities management experience, preferably within a law firm or professional services environment.
Demonstrated experience managing vendors, contracts, and multi-site operations.
Proven ability to build effective working relationships with Office Administrators, office leadership, and cross-functional teams.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in facilities management and building systems.
Willingness to travel as needed.

Nice To Haves

Experience supporting office moves, renovations, or construction projects is desired.

Responsibilities

Oversees general office and building maintenance, including asset procurement, preventative maintenance, cleaning, and related service contracts.
Ensures timely resolution of facility issues (e.g., HVAC, doors, flooring, appliance and equipment, finishes, and overall physical workplace conditions) in coordination with vendors, Office Administrators, building site management, and landlords.
Tracks status of requests made through building-specific maintenance portals, ensuring timely resolution of maintenance and building-related issues in coordination with building management and Office Administrators.
Serves as a primary liaison to Office Administrators, addressing office-specific physical asset needs while maintaining firmwide standards.
Forwards and tracks progress on project-related A/V, telecommunications, connectivity hardware, and infrastructure needs with the Benesch IT Team, coordinating with appropriate project teams, property management, and specialized vendors.
Reviews and negotiates contracts for supplemental services (e.g., HVAC maintenance, fire extinguisher certification, janitorial services, appliance/equipment maintenance, furniture cleaning/repair, artwork, and plant services), ensuring service quality, compliance, and cost control.
Reviews vendor invoices for accuracy and submits them for timely processing and payment.
Plans, coordinates, and executes small to medium intra-office personnel moves by organizing logistics, communicating with affected personnel, Office Administrators, and building management, and coordinating cross-functional teams.
Supports large office moves, reconfigurations, and space planning.
Assists with small construction and office improvement projects, including vendor communication, scheduling, and status updates, coordinating with building management and Office Administrators to minimize business disruption.
Manages furniture lifecycle (repair, replacement, installation, maintenance, and cleaning) and drives standardization of furnishings and related supplies across offices.
Coordinates the procurement and upkeep of workplace assets and equipment, including appliances, carpets, floor mats, signage, artwork, and plants.
Routinely travels to various firm offices to proactively maintain office aesthetics/appearance and asset-related functionality.
Performs other duties as requested/assigned.