Facilities Manager

JLL•Pleasanton, CA

11d•$135,000 - $160,000•Onsite

About The Position

JLL is hiring a Facilities Manager to lead operations at two high-criticality diagnostic sites: Santa Clara, California, with weekly travel to Pleasanton, California. The role drives operational excellence using a hybrid labor model that includes union and non-union teams. The Facilities Manager coordinates third-party vendors, tracks performance against KPIs, identifies opportunities to expand service scope, and maintains a lean, efficient budget. The position oversees team leadership and labor relations, vendor performance and site safety, operational efficiency, financial reporting, engineering and capital project support, and systems and asset data management. SAP or an equivalent CMMS is used for performance tracking, asset history, and predictive maintenance. This position is on-site and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

At least 7 years of experience in Facilities Management.
Proven experience managing unionized and non-unionized workforces.
Strong experience managing multi-million-dollar budgets and reporting financial variances.
Power-user proficiency in SAP or an equivalent CMMS, with the ability to use data to communicate operational health.
Authorization to work in the United States without visa sponsorship.

Nice To Haves

At least 3 years of experience in an IFM or service-provider capacity.
Experience in a GxP or highly regulated diagnostic or clinical environment.
A client-first mentality and ability to influence executive-level stakeholders.
Project Management Professional (PMP) certification or Prosci Change Management certification.

Responsibilities

Direct and coach a hybrid workforce of unionized trades and non-union support staff, fostering professional development, safety, and accountability.
Mediate and resolve labor relations issues and ensure compliance with collective bargaining agreements and company policy.
Coordinate on-site vendors, including janitorial, security, and specialized lab maintenance providers, and ensure they follow site safety protocols and meet service-level agreements.
Track and report monthly KPIs, including uptime, response time, and energy usage.
Manage the operating budget, identify cost-saving initiatives, and provide transparent financial reporting.
Partner with the client’s Engineering Team to support capital expenditure projects and provide site-specific technical input on maintainability and CMMS integration.
Use SAP or an equivalent CMMS to track performance and asset history and promote predictive maintenance.
Identify opportunities to expand service scope while maintaining an efficient budget.