Facilities Manager

JLL•Pleasanton, CA

9d•$135,000 - $160,000•Onsite

About The Position

JLL is hiring a Facilities Manager to lead facilities operations at two high-criticality diagnostic sites in Santa Clara and Pleasanton, California. The role drives operational excellence through a hybrid labor model, overseeing union and non-union teams, coordinating third-party vendors, tracking performance against KPIs, and identifying opportunities to expand services while maintaining an efficient budget. The position is on-site and includes weekly travel between the sites. The Facilities Manager leads and coaches the workforce, supports professional development, safety, and accountability, and addresses labor relations in accordance with collective bargaining agreements and company policy. The role manages vendor relationships and service-level performance, tracks operational metrics and finances, supports capital projects with the client's engineering team, and uses SAP or an equivalent CMMS for asset history, performance tracking, and predictive maintenance. Candidates must be authorized to work in the United States without visa sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

At least 7 years of experience in Facilities Management.
Proven experience managing both unionized and non-unionized workforces.
Strong experience managing multi-million-dollar budgets and reporting financial variances.
Power-user proficiency in SAP or an equivalent CMMS.
Ability to use data to communicate operational health.
Authorization to work in the United States without sponsorship.

Nice To Haves

At least 3 years in an IFM or service-provider capacity.
Experience in a GxP or highly regulated diagnostic or clinical environment.
A client-first mentality and ability to influence stakeholders at the executive level.
Project Management Professional (PMP) or Prosci Change Management certification.

Responsibilities

Directly manage and coach unionized trades and non-union support staff, fostering professional development, safety, and accountability.
Mediate and resolve labor relations issues while ensuring compliance with collective bargaining agreements and company policy.
Serve as the central point of contact for on-site vendors, including janitorial, security, and specialized lab maintenance providers.
Ensure external partners follow site safety protocols and meet service-level agreements.
Track and report monthly KPIs, including uptime, response time, and energy usage.
Manage the operational budget, identify cost-saving initiatives, and provide transparent financial reporting.
Partner with the client's Engineering Team to support the execution of capital expenditure projects.
Provide site-specific technical input to help ensure new installations and renovations are maintainable and integrated into the CMMS.
Use SAP or an equivalent CMMS to track performance and asset history and support predictive maintenance.
Identify opportunities to expand service scope while maintaining an efficient budget.