Facilities Manager

Cushman & Wakefield • Westford, MA

12d • $119,000 - $140,000

About The Position

The Facilities Manager (described in the position summary as Chief Engineer) leads the engineering staff and manages the engineering program to deliver high-quality work and customer service. The role administers the engineering department in alignment with the management team, C&W engineering platform, and client expectations, and is responsible for planning, implementing, coordinating, and supervising mechanical operations, maintenance, communications, energy management, and workforce development for assigned properties. The position may include limited hands-on operating duties and Watch Activity.

The role oversees building systems and maintenance programs, staff performance and development, safety compliance, operating accounts, utility management, budgets, contractors, vendor coordination, and emergency response. Duties include approximately 50% operating-engineer responsibilities. The manager may be the only maintenance staff member on duty during some shifts, and shift work or on-call/standby duties may be required.

The role operates in a professional office environment and routinely uses standard office equipment. Eligible employees may enroll in a range of benefit programs. Compensation for the position is $119,000–$140,000, subject to the stated eligibility, location, market, and experience factors.

Requirements

• High school diploma or GED equivalent.
• At least 7 years of related work experience in a commercial property setting, or a similar combination of education and experience.
• Vocational or technical training certificate.
• Appropriate trade license or permit as required, such as a Journeyman or Master Electrician license or city license.
• Universal Technician certification for CFCs, depending on market licensing requirements.
• Financial knowledge to read and understand budgets, budget variances, and basic reporting.
• Familiarity with Energy Management Systems (EMS), programming, and fire alarm systems.
• Basic computing skills in Outlook, Excel, and Word.
• Oral and written communication proficiency.
• Interpersonal, organizational, technical, and leadership skills.

Responsibilities

• Supervise engineers and maintenance staff, including hiring, training, and personnel development.
• Manage performance, coaching, development, and disciplinary actions through established HR processes.
• Coordinate and execute the C&W Safety Program and ensure full site compliance.
• Manage building operational accounts and variance reporting, and assist with operating and capital budgets.
• Track and report utility use, consumption, and costs; support comparison models, sub-metering, budgeting, and variance reporting.
• Inspect building systems and equipment regularly and identify and resolve issues.
• Assist with maintenance and engineering issues as required.
• Recommend and implement ongoing improvements to preventive maintenance programs.
• Develop, implement, and maintain preventive and predictive maintenance programs, schedules, routines, and procedures in line with manufacturer recommendations and industry practices.
• Develop and maintain building-specific maintenance and safety procedure manuals.
• Coordinate or maintain an Operations Document Library, including construction and structural plans, as-built drawings, MEP schedules, diagrams, manuals, commissioning documents, and warranties.
• Develop and deliver training on building systems and equipment.
• Coordinate maintenance with outside contractors, tenant finish personnel, and engineers.
• Oversee fire/life safety, plumbing, HVAC, and electrical building systems and stay current with HVAC technology trends.
• Maintain communication with tenants, clients, property management, and vendors.
• Develop service-contract specifications and assist with solicitation, administration, execution, and performance monitoring of maintenance and repair contracts.
• May assist with solicitation and acquisition of new management contracts.
• Respond promptly to emergencies and customer concerns.
• Administer inventory control programs and purchase parts and supplies.
• Ensure compliance with applicable codes, requisitions, government agency requirements, and company directives related to building operations.
• Perform duties that include approximately 50% operating-engineer responsibilities; may cover shifts as the sole maintenance staff member and may be required to work shifts or on-call/standby.

Benefits

• Eligible employees may enroll in health insurance, vision insurance, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED