Facilities Manager -Denver CO

The Church of Jesus Christ of Latter-day Saints•Denver, CO
•Hybrid

About The Position

This hybrid Facilities Manager position provides and maintains facilities that allow Church members to work, worship, teach, learn, pray together, make and renew covenants, and receive sacred ordinances. The role oversees maintenance and operations across multiple facilities, ensuring they are prepared and aligned with their intended purposes. The manager advises, directs, and collaborates with outsourced provider staff; coordinates with stakeholders; ensures compliance with Church standards and regulations; and is accountable for performance indicators covering timeliness, cost, quality, and self-performance. The candidate must reside within the designated Facilities Management Area.

Requirements

  • Bachelor of Science degree in facilities management, construction management, business, or a related field, or an equivalent combination of education and experience.
  • Six years of experience in the facilities management industry, including at least two years in facilities management, property management, or operations management.
  • Two years of experience in a leadership role leading others.
  • Ten years total of combined education and relevant experience.
  • FMP (Facility Management Professional) certification is required or must be obtained within one year of hire.
  • Knowledge of facility and property management, construction procedures, business practices, safety, and fire codes.
  • Proven front-line management skills in a multi-discipline work environment and ability to manage difficult situations to achieve a positive and appropriate resolution.
  • Ability to communicate professionally with employees, priesthood leaders, contractors, vendors, and service providers.
  • Proficiency with computers and cellphones, including CMMS systems, Microsoft Office applications, department-specific software, web-based programs, internet services, and wireless communications.
  • Strong understanding of the systems, processes, procedures, and programs of the Meetinghouse Facilities Department, with the ability to communicate and teach others.
  • Organizational knowledge to ensure appropriate departments and individuals are included in decision-making.
  • Commitment to continued learning.
  • Must reside within the Facilities Management Area.

Responsibilities

  • Implement strategic objectives provided by leadership and ensure team alignment with organizational goals.
  • Manage maintenance work for one or more Facilities Management groups, including preventative and corrective maintenance programs.
  • Conduct semi-annual facility evaluations to assess quality and develop comprehensive annual and long-term plans.
  • Perform property inspection audits and ensure work is completed to specifications and complies with standards.
  • Lead and direct the Facilities Management group in completing emergency work orders.
  • Own accountability for KPI performance metrics covering timeliness, cost, quality, and self-performance.
  • Identify and recommend potential vendors, manage vendor relationships, and coordinate vendor work as needed.
  • Oversee the budget and ensure efficient organization and completion of tasks in partnership with the Operations Manager, Facility Services Coordinator, and Vendor Management.
  • Recommend vendor changes when recurring contract services fail to meet desired outcomes or improvements can be achieved.
  • Maintain 24x7x365 emergency on-call availability and coordinate with the Emergency Call Center to manage emergency work orders.
  • Ensure facilities comply with local, state, and federal regulations, including health and safety standards.
  • Adhere to and promote safety programs and emergency response plans.
  • Coordinate facility inspections with local and state agencies.
  • Build relationships with local leaders and department employees, respond promptly to requests, and collaborate to understand facility needs.
  • Partner with third-party administrators to manage service-provider work-order completion and performance.
  • Lead weekly Facilities Management group meetings covering work-order review, prioritization, project scheduling, and related discussions.
  • Organize and collaborate on training within the maintenance team.
  • Support regional and headquarters training initiatives and participate in continuous-improvement teams.
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