Operations Manager - Denver, CO

Xcel Energy•Denver, CO

23h•Hybrid

About The Position

Xcel Energy is seeking an Operations Manager to lead a safe, high-performing operations team across multiple functions and facilities. The role is responsible for using resources efficiently and cost-effectively through consistent application of policies and procedures, while ensuring safe, reliable, compliant operations, continuous improvement, and customer satisfaction. The manager drives corporate and business-unit strategies, goals, objectives, and performance metrics. The position provides visible safety leadership, optimizes business and operational performance, leads crews and workforce development, builds internal and external relationships, and oversees regulatory compliance and required training. The role is on call. Xcel Energy supports a hybrid work model; many roles work onsite three days per week, Tuesday through Thursday, although location expectations vary by role, team, and business needs.

Requirements

At least five years of experience in design, construction, operations, engineering, or maintenance of utility systems or power-generation plants, or in related industries or fields, or equivalent experience.
Demonstrated technical expertise in a specific functional area, including standards, procedures, and applicable government and environmental regulations.
Operational knowledge of work and asset management applications and analytical/reporting applications.
Ability to lead change and communicate company and business-area strategies and objectives effectively to varied stakeholders.
Demonstrated results achieving performance and operational metrics and driving process adherence.

Nice To Haves

Associate degree or technical degree preferred.
Three years of supervisory experience.
Experience working as or with bargaining-unit employees.
Direct power plant or combustion turbine experience.
Production industry experience.

Responsibilities

Provide visible safety leadership and help create, implement, and continuously improve a strong safety culture in partnership with the Safety Consultant.
Promote real-time safety accountability through safety meetings, job briefs, audits, training, accident investigations and event assessments, and job-site observations.
Evaluate team performance using operational efficiency, reliability, and quality metrics, and take corrective action when appropriate, emphasizing process adherence and data integrity.
Identify continuous-improvement opportunities and encourage adoption of process changes through collaboration and clear expectations.
Lead crew effectiveness, quality, and productivity; maintain a presence in the work environment and help resolve barriers involving prerequisites, materials, stakeholders, and other issues.
Ensure crew composition and skills meet operational, reliability, customer, and financial objectives.
Assist with resource forecasts and provide input to longer-term work plans.
Recruit employees, participate in workforce and development planning, set expectations, manage performance, provide training and coaching, and promote employee engagement.
Represent the organization in bargaining-unit discussions, grievances, corrective actions, and employee development.
Build and maintain effective relationships with internal and external operations-support groups.
Use knowledge of relevant systems and resources to assist employees, work groups, customers, and stakeholders; enable crews to resolve issues and improve satisfaction.
Oversee and coordinate work execution and documentation in accordance with company policies and procedures, labor agreements, and regulatory standards.
Support and ensure completion of required compliance and technical training; establish, monitor, and track regulatory-compliance processes.
Be available on call.