BUSINESS ANALYST

Atos•Irving, SD

19d•Onsite

About The Position

As a Facilities Management Tririga Application Analyst, you will play a role in both client and internal project teams supporting Building and Grounds. The Maximo Computerize Maintenance Management System (CMMS) Analyst will act as a Maximo System Administrator in writing/modifying Business Intelligence and Reporting Tools (BIRT) reports; troubleshooting Maximo application errors; configuring application designer; and cron tasks. The Maximo Analyst, in consonants with Supervisor, reviews and analyzes business and technical processes and requirements. Responsible for identifying areas for improvement and troubleshoot issues to solve problems through analysis and direct support. Analyst works closely with a Logistics Operations Center supporting a diverse customer base. Script automation for Maximo Integration Framework (MIF). IBM WebSphere Server maintenance, configuration and troubleshooting. Manage database structures by monitoring and adjusting the internal structures (tuning) as required. Defines, establishes and performs regular backups of designated databases. Involvement in planning, designing, creating, installing, customization, upgrades and maintaining of databases to meet defined requirements. Perform upgrades of the database and software to new release levels. Documents databases and deployed applications. Provide training for new users or for new application products. Perform DoD Database Security technical implementation and documentation or Oracle databases and IBM WebSphere. Assist clients with Maximo user account related issues. Perform other duties as required.

Requirements

Experience with bug/conflict resolution
Knowledge of Maximo tools and applications: Application Designer, BIRT, Escalations
2 Years’ experience with Maximo 7.5 and/or 7.6
Bachelor’s Degree in Business, Information Technology, Engineering, Computer Science, or related field
SQL, XML, and JAVA Language
Hands on experience with Maximo development tools and applications
Database Configuration
Cron Based Scheduling
Workflow
BIRT
Strong knowledge and experience of Maximo
Experience documenting processes
Experience conducting application training to end users
Strong interpersonal skills necessary to train junior staff and foster collaboration among co-workers
Excellent customer service skills with acceptable response times to phone calls, emails and customer requests
Attention to detail
Ability to work independently with minimal supervision
Expertise necessary to work with large integrated applications
Ability to make sound judgments under supervision
Ability to prioritize, plan, and organize projects and tasks
Ability to multi-task and meet deadlines in a fast paced and stressful environment
Strong initiative

Responsibilities

Act as a Maximo System Administrator in writing/modifying Business Intelligence and Reporting Tools (BIRT) reports
Troubleshoot Maximo application errors
Configure application designer
Configure cron tasks
Review and analyze business and technical processes and requirements
Identify areas for improvement
Troubleshoot issues to solve problems through analysis and direct support
Work closely with a Logistics Operations Center supporting a diverse customer base
Script automation for Maximo Integration Framework (MIF)
Perform IBM WebSphere Server maintenance, configuration and troubleshooting
Manage database structures by monitoring and adjusting the internal structures (tuning) as required
Define, establish and perform regular backups of designated databases
Involve in planning, designing, creating, installing, customization, upgrades and maintaining of databases to meet defined requirements
Perform upgrades of the database and software to new release levels
Document databases and deployed applications
Provide training for new users or for new application products
Perform DoD Database Security technical implementation and documentation or Oracle databases and IBM WebSphere
Assist clients with Maximo user account related issues
Perform other duties as required
Configuration Management for Maximo Enterprise Asset Management CMMS System in a Maximo 7.x environment
Support Maximo CMMS System deficiencies
Monitor Maximo CMMS System performance; troubleshoot and resolve problems
Support and maintain multiple Maximo environments