Business Analyst

The Krusteaz Company•SeaTac, WA

10d•$91,212 - $150,054•Hybrid

About The Position

The Business Analyst supports enterprise business processes and systems, serving as a liaison between business and technical stakeholders across Manufacturing, Supply Chain, Supply and Demand Planning, and related application areas. The role translates business needs into clear requirements and process documentation and contributes to testing, training, issue resolution, implementation, and post-deployment support. Oracle Fusion Cloud experience is preferred. The position follows a hybrid work model. Corporate employees are expected to work onsite Tuesdays and Wednesdays; Mondays, Thursdays, and Fridays are flexible remote days. Employees may be asked to come onsite outside core days based on business needs. Travel may be required to support implementations and other business requirements.

Requirements

Ability to analyze business needs, organize information, solve problems, and communicate clearly with business and technical stakeholders.
Ability to adapt to changing priorities, collaborate effectively, and contribute to project and support activities.
Working knowledge of emerging technology trends and the ability to apply that knowledge to identify and implement business solutions supporting organizational objectives.
Strong interpersonal, collaboration, and facilitation skills, with the ability to build effective partnerships across functions and organizational levels.
Excellent verbal and written communication skills.
Proven ability to navigate ambiguity and make sound decisions in a dynamic environment.
Ability to travel up to 10%, with additional travel as needed to support business requirements.
Bachelor’s degree in Business, Information Systems, or a related field, or an equivalent combination of education and experience.
1–3 years of experience in business analysis, systems analysis, ERP support, or a related operational environment.

Nice To Haves

Experience with Oracle Fusion Cloud or a comparable ERP platform, including SCM/WMS workflows, integrations and data reconciliation, OTBI reporting, access validation, and initial issue triage.
Experience in manufacturing, supply chain, planning, inventory, warehousing, or order management.

Responsibilities

Analyze business needs and current processes, identify improvement opportunities, and translate findings into clear requirements and acceptance criteria.
Document business processes, system requirements, workflows, test scenarios, and user guidance.
Support system changes, enhancements, and upgrades by preparing data, executing tests, validating results, and assisting with post-deployment stabilization.
Coordinate initial issue triage by gathering evidence, documenting impacts, and escalating complex problems to appropriate technical or functional teams.
Partner with business stakeholders, project teams, technology teams, and vendors to clarify needs, communicate change impacts, and contribute to successful implementations.
Assist with user training, deployment readiness, and on-site implementation support, including travel as business needs require.