About The Position

The Facilities Maintenance Technician helps keep the hotel safe, clean, and operating smoothly by performing routine maintenance, repairs, preventative upkeep, and event setup and breakdown. The role involves a range of work, including basic HVAC, plumbing, electrical, carpentry, and painting tasks, performed safely and efficiently. The technician maintains engineering systems and equipment throughout guest rooms, meeting rooms, public spaces, and the swimming pool, and responds to emergency repairs and maintenance requests from guests and staff. The role also includes preventive maintenance, inspections, pool upkeep, event-space setup and breakdown, maintaining records and workspaces, and communicating repair updates with hotel departments. The technician is expected to provide excellent service to guests and team members and follow company policies and safety procedures.

Requirements

  • 1–2 years of related education, training, and/or experience in maintenance or engineering.
  • Working knowledge and experience with carpentry, plumbing, and/or general maintenance and repair.
  • Familiarity with HVAC, electrical, refrigeration, and mechanical systems.
  • Knowledge of proper chemical handling, disposal, and use of maintenance tools and equipment.
  • Ability to interpret manufacturer literature for installation, operation, and maintenance of property materials and equipment.
  • Ability to perform painting, woodworking, general carpentry, maintenance, and general repair.
  • Ability to operate hand tools and power tools safely and efficiently.
  • Flexibility and ability to perform multiple tasks and work in stressful situations.
  • Ability to lift and carry up to 50 pounds frequently.
  • Willingness and ability to set up and break down event spaces, including special modifications.

Nice To Haves

  • Welding experience is a bonus.
  • Previous experience in the extended-stay or property-management industry is preferred.
  • Journeyman-level experience or equivalent in a trade, or 2+ years of building-maintenance experience, is preferred.

Responsibilities

  • Perform general maintenance and repairs, including electrical, plumbing, welding, carpentry, painting, and other assigned work.
  • Maintain engineering systems throughout guest rooms, meeting rooms, public spaces, and the swimming pool according to established standards and procedures.
  • Respond promptly to emergency repairs and guest and staff maintenance requests, including appliance, drywall, furniture, electrical, caulking, and plumbing repairs.
  • Provide service to guests in accordance with Columbia Hospitality’s OMG Service Spirit standards.
  • Communicate corrective actions on guest and team member maintenance requests to the Chief Engineer and/or GM.
  • Conduct preventive maintenance according to established schedules and procedures.
  • Assist Housekeeping with deep-cleaning projects and preventive maintenance as needed.
  • Maintain hotel equipment, tools, and systems safely and properly, including HVAC, kitchen and laundry equipment, refrigerators, dishwashers, ice machines, trash compactor, and laundry iron.
  • Perform paint touch-ups, including matching paint, preparing surfaces, applying finishes, cleaning work areas, and storing tools.
  • Perform drywall repairs, including sealing joints, repairing cracks, smoothing and texturing surfaces, and cleaning and storing supplies.
  • Replace smoke-detector and TV-remote batteries, and change bulbs in rooms and outdoor fixtures.
  • Perform daily pool maintenance, including proper use of pool chemicals.
  • Communicate repair updates and room status information to the Front Desk, Housekeeping, and other departments through the communications app.
  • Report and address needed repairs, unsafe conditions, and minor building issues to the Chief Engineer and/or GM.
  • Inspect the property, tools, equipment, maintenance supplies, exterior lighting, irrigation systems, and public areas; replace lighting as needed and address identified issues.
  • Conduct exterior perimeter inspections and remove debris and trash as needed.
  • Set up, break down, and modify event spaces for meetings, events, and special functions.
  • Follow company policies and safety procedures and use equipment and tools properly.
  • Keep maintenance workspaces and storage areas clean, organized, and secure.
  • Maintain accurate maintenance records, work orders, and inspection logs.
  • Handle lost-and-found items according to established procedures.
  • Ensure compliance with applicable federal, state, and local health and safety laws, including those related to COVID-19.
  • Perform other related duties and special projects as assigned by management.

Benefits

  • Hourly pay range of $20 to $21, depending on experience.
  • Daily pay option.
  • Paid time off and holiday pay.
  • Medical, dental, vision, and disability benefits.
  • 401(k).
  • HSA/FSA plans with employer contribution.
  • Referral bonus.
  • Discounted lodging, dining, spa, golf, and retail.
  • Employee Assistance Program.
  • Volunteer opportunities and committee participation opportunities.
  • Task-force work opportunities.
  • Online learning platform.
  • Third-party perks, including discounts on pet insurance, rental cars, movie and concert tickets, theme parks, and attractions.
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